Operations Management Manager

CBRE; Trenton (NJ); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

401(k) Plan

Paid time off

Discretionary bonus

Job summary

CBRE is seeking an Operations Management Manager in New Jersey to supervise maintenance and repair operations for client retail properties. You will lead a team, oversee staffing, schedules, and training, and ensure safety and efficiency in everyday activities.

The role requires a bachelor's degree (preferred) and 3–5 years of related experience, with strong Microsoft Office skills and budget awareness. A discretionary bonus is possible, along with CBRE’s comprehensive benefits.

Qualifications

• Bachelor's Degree preferred with 3–5 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated information and convey performance expectations.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Track training and development of staff; conduct evaluations and coaching opportunities.
• Coordinate and manage daily team activities; set schedules and cross-train staff.
• Develop, implement, and communicate preventive maintenance programs and safety procedures.
• Ensure technicians have the information and materials to complete work on time and to high quality.
• Develop cost and labor estimates for work orders and projects; assist with budgets.
• Respond to emergency situations and seek help when needed.
• Demonstrate expertise and mentor others across the function.

Skills

Staff management

Leadership

Microsoft Office

Coaching

Communication

Education

Bachelor's degree preferred

Tools

MS Office Suite

Job description

About The Role

As a CBRE Operations Management Manager, you will supervise the team responsible for planning, coordinating, and managing ongoing maintenance and repair operations for client retail buildings in NJ.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You'll Do

• Track the training and development of staff. Conduct performance evaluations and provide coaching opportunities. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Develop, implement, and communicate preventive maintenance programs and safety procedure manuals.
• Ensure that the mechanics and technicians have the proper information and materials about assignments to complete work activities in a high-quality and timely fashion.
• Develop material and labor cost estimates for work orders, preventative maintenance activities, systems, and construction projects.
• Establish and maintain budgets for facilities maintenance.
• Respond to emergency situations and ask for help when needed.
• Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.
• Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function.
• Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view.
• Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.
• Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.
• Communicate difficult and complex ideas with the ability to influence.

What You'll Need

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers

Applicants must be currently authorized to work in the USA without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Ops Management Manager position is $125,000.00 annually and the maximum salary for the Ops Management Manager position is $140,000.00 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

• Benefits for Full-Time Employees
• Corporate welfare benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance
• 401(k) Plan
• Paid time off, parental leave, and holidays are available as established by Company policy

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).