FM Engineering Ops Manager

CBRE; Baytown (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

CBRE is seeking an Engineering Ops Manager to supervise a technical services team, ensuring preventive maintenance, repairs, and smooth operations for the account. You will mentor staff, coordinate daily workflows, and align with CBRE policies to deliver reliable results.

This role emphasizes leadership, scheduling, performance management, and client relationship management, with focus on budgeting and process improvement within the facility management scope.

Qualifications

• Bachelor's Degree preferred with 3-5 years of relevant experience, or equivalent.
• Experience in staffing, training, development, coaching, measuring performance and retention.
• Ability to guide the exchange of sensitive information and set performance expectations.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the department.

Responsibilities

• Provide formal supervision to employees; monitor training and staff development; conduct performance evaluations and coaching.
• Coordinate and manage the team's daily activities; establish work schedules and assign tasks.
• Set and track staff and department deadlines; mentor and coach as needed.
• Maintain relationships with clients, partners, and other stakeholders.
• Manage profits and losses of the department or a division; develop goals and initiatives.
• Guide managers in implementing company initiatives and policies; evaluate processes and solve issues.
• Ensure operations are implemented based on established procedures; track regulatory records and paperwork.

Skills

Staffing & mentoring

Leadership

Performance management

Team coordination

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

About the Role:

As a CBRE FM Engineering Ops Manager, you will help manage the team responsible for providing technical and operational support to the account staff. This job is part of the Engineering and Technical Services job function. They are responsible for providing support preventive maintenance, and repairs on equipment and systems.

What You’ll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines. Mentor and coach as needed.
• Maintain relationships with clients, partners, and other stakeholders.
• Manage the profits and losses of the department or a specific division.
• Develop goals and initiatives to direct the department's course.
• Guide managers in implementing company initiatives and policies.
• Evaluate company processes and procedures to solve issues within them.
• Ensure business operations are implemented based on established procedures.
• Keep track of regulatory records and paperwork.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.

What You’ll Need

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations.

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values – respect, integrity, service, and excellence – and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimer

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).