Operations Management Leadership Program (OMLP) Associate

Slingshot LLC; Marion, Indiana (IN, PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Leadership development

Bonuses

Job summary

Slingshot is seeking an Operations Leadership Associate to support the Strategic Operations Department. You will work across procurement, logistics, print hub, customer support, and retail operations to gain hands-on experience and drive improvements.

Onboarding, training, and project ownership are key parts of the role. This full-time, day-shift position in Marion, IN emphasizes leadership development, cross-departmental exposure, and opportunities for advancement within the company’s growing

Qualifications

• Leadership experience in retail, logistics, or operations settings.
• Proficiency with Google Workspace tools.
• Strong communication and interpersonal skills across teams.
• Ability to adapt to changing priorities and schedules.
• Quick learner with the ability to master new processes.
• High school diploma required; bachelor’s degree preferred.

Responsibilities

• Support operational departments including Procurement, Logistics, Print Hub, Customer Support, General Merchandise, Ink House, and Retail Operations throughout the year.
• Assist with onboarding new team members and conduct structured training across functions.
• Own operational improvement projects and report results to leadership.
• Shadow managers to learn scheduling, labor planning, and business metrics across Slingshot.
• Assist with store deployments, campus store transformations, and other retail initiatives nationwide.

Skills

Leadership experience

Google Workspace

Communication skills

Team building

Adaptability

Quick learner

Education

High school diploma or equivalent

Bachelor’s degree or equivalent preferred

Tools

Google Workspace

Job description

Job Details

Job Location: Slingshot Corporate Office - Marion, IN 46953
Position Type: Full Time
Education Level: High School
Salary Range: $40,000.00 - $60,000.00
SalaryTravel Percentage: Up to 25%
Job Shift: Day
Operations Management Leadership Program (OMLP) Associate
Department: Strategic Operations
Position Type: Full-Time
Suggested Pay: $40,000 - $60,000
Location: Marion, IN

Slingshot Summary

Proudly rooted in Marion, Indiana, Slingshot continues its momentum, expanding by 20% year after year for two decades, while supporting employees (Colleagues) at over 55 locations nationwide.
We partner with Colleges and Universities (Clients), offering five products to support their Staff and Students (Customers) so that they can focus on education and development. From supporting our unique approach to course materials as a subscription, to running Mail and Print services, to selling general merchandise in the Campus Store and online, this position will interact with almost every aspect of Slingshot.

Team Description and Goals

The Strategic Operations Department is a team that supports Slingshot operations in a variety of ways. Our team cross-trains across all departments to master core operational tasks and works alongside different departments during their peak seasons. Our goal is to develop well rounded employees and leaders who have a diverse understanding of all our operational departments (logistics, procurement, customer service, retail, and print operations). This depth of inter-departmental understanding fosters teamwork and creative problem solving throughout Slingshot.

Duties

• Operations Department Support: You will work alongside and support key operational departments including Procurement, Logistics, Print Hub, Customer Support, General Merchandise, Ink House, and Retail Operations throughout the year. By actively participating in daily tasks, you will gain hands‑on experience and in‑depth operational knowledge, building a holistic understanding of the entire company. Onboarding & Training: Assist with onboarding new team members and help facilitate structured training across various operational functions.
• Project Execution & Management: Take ownership of operational improvement projects assigned by the Director of Strategic Operations. Track project completion, evaluate outcomes, and report results to leadership.
• Management Shadowing: Partner closely with leaders across Slingshot to learn specialized operational scheduling, labor planning, and business metrics.
• Store Deployments: Assist with new store openings, campus store transformations, and other retail initiatives across the country.

Expectations

• Work hours. Hours will vary depending on team and company needs. On average you will work 40 hours a week over a year-long period, but the number of hours worked per week will vary between 30-50 hours/week.
• Flexibility in tasks and humility in service. As a leader, you will lead by example alongside the colleagues you support.
• Opportunity for advancement. This role is designed to deepen your mastery of Slingshot’s operational model and leadership framework, preparing you for higher-level management opportunities as Slingshot grows.
• Remote work will be the exception rather than the norm for this role. You will be expected to be in the office most days.
• Embrace change and drive improvement. Never satisfied with the status quo; actively seek ways to elevate team culture and operational efficiency.
• Travel will be required in this role. Expect to travel 2 to 4 weeks (10-20 days) out of the year to support new store openings, store transitions, or campus store manager fill-in. Evening and weekend hours may be required while traveling.
• You will report directly to the Director of Strategic Operations, while coordinating with the managers/directors of the departments or stores you are deployed to assist.

Qualifications

• Leadership, supervisory, or team management experience, whether gained through professional roles (retail, customer service, logistics, operations) or through leading athletic teams, youth programs, campus clubs, or community organizations.
• Proficiency in basic computer skills including the Google Workspace suite.
• Strong communication, interpersonal, and team-building skills across different workplace cultures.
• Embraces change and are never satisfied with the status quo.
• Can learn new concepts and operational processes quickly.
• High school diploma or equivalent required; bachelor’s degree or equivalent management experience preferred.

Benefits

• Employer contribution towards health, dental, and vision insurance.
• Paid time off: new employees start with a total of 3 weeks (15 days) at the start of the calendar year (pro-rated if hired mid-year).
• Company matched 401(k).
• Continuous leadership development and direct 1:1 mentorship from the Director of Strategic Operations.
• Merit-based raises earned through additional training and demonstrated leadership capability.
• Opportunity from time to time for performance and/or project-based bonuses.