Operations & Management Consultant Manager - SES

DGS Office of External Affairs; Tallahassee (FL); On-site; USD 90,000 - 125,000; Full time

Job summary

The Operations and Management Consultant Manager at the Florida Department of Corrections, based at Central Office in Tallahassee, leads the inmate grievance process, ensuring consistency with rules and policies and supporting institutional staff in resolving issues.

This SES role requires extensive experience in correctional settings and inmate grievances, with oversight of clerical and regional staff, monitoring compliance, and coordinating training and documentation requests to maintain

Qualifications

• At least 5 years' experience handling inmate grievances.
• At least 5 years' working inside a correctional institution.
• At least 5 years' experience at a professional level in security, classification, sentence structure or inmate grievances.
• Ability to supervise clerical and regional staff.
• Pass Level 2 background check and be eligible to work in the United States.

Responsibilities

• Oversee the inmate grievance process and ensure compliance with rules and policies.
• Support institutional staff in resolving inmate issues.
• Manage grievance cases and supervise clerical and regional staff.
• Monitor institutional compliance and coordinate training and documentation requests.

Skills

Inmate grievances handling

Supervisory experience

Correctional institution experience

Job description

The Operations and Management Consultant Manager oversees the inmate grievance process for the Florida Department of Corrections, ensuring compliance with rules and policies while supporting institutional staff in resolving inmate issues. This SES position, based at Central Office in Tallahassee, involves managing grievance cases, supervising clerical and regional staff, monitoring institutional compliance, and coordinating training and documentation requests. The role requires extensive experience in correctional institutions and inmate grievance handling.

Key qualifications:

• At least 5 years' experience handling inmate grievances
• At least 5 years' working inside a correctional institution
• At least 5 years' experience at a professional level in security, classification, sentence structure or inmate grievances
• Ability to supervise clerical and regional staff
• Pass Level 2 background check and be eligible to work in the United States