Operations Management

Aramark; Detroit (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Aramark in Detroit seeks an Operations Manager to lead facilities, maintenance, and custodial operations in a large manufacturing setting, ensuring safety, compliance, and client satisfaction. You will manage unionized workforce (UAW), drive process standardization, oversee a $15M+ budget, and build a strong leadership team to deliver consistent service and operational excellence for the client.

The role emphasizes collaboration with finance, safeguarding safety culture, and implementing best

Qualifications

• Bachelor's degree in Business, Engineering, Operations Management, Manufacturing, Finance, or a related field preferred.
• Minimum of 5 years of leadership experience within a manufacturing environment.
• Demonstrated experience managing production operations in a UAW union environment required.
• Strong financial management experience, including responsibility for operating budgets and P&L performance.
• Proven ability to lead large teams and drive operational results in a fast-paced manufacturing setting.
• Excellent communication, leadership, and problem-solving skills.
• Experience with process standardization platforms and operational standards management tools preferred.
• Familiarity with similar manufacturing process standardization systems is highly preferred.

Responsibilities

• Lead and oversee all facilities, maintenance, and custodial operations within a large manufacturing environment, ensuring safe, efficient, and compliant operations.
• Provide hands-on leadership and operational oversight for a unionized workforce, including employees represented by the UAW, while fostering a culture of accountability, engagement, and continuous improvement.
• Build, develop, and lead a high-performing management team capable of delivering exceptional service, operational excellence, and client satisfaction.
• Serve as the primary point of contact for client leadership, developing strong relationships and proactively identifying opportunities to enhance facility performance and service delivery.
• Manage daily facility operations, including custodial services, maintenance programs, asset reliability, preventive maintenance initiatives, and building support services.
• Drive process standardization and operational consistency through the implementation and management of established operating procedures and systems,similar process-standardization platforms preferred.
• Recommend and implement operational improvements, resource strategies, and best practices to increase productivity, service quality, efficiency, and customer satisfaction.
• Partner with Finance to manage an operating budget exceeding $15 million, ensuring strong financial performance through effective forecasting, cost control, and resource allocation.
• Maintain responsibility forProfit & Loss (P&L) performance, identifying opportunities to improve operational productivity while meeting financial objectives.
• Lead workforce planning and labor relations activities while ensuring compliance with collective bargaining agreements and applicable employment policies.
• Ensure compliance with all local, state, federal, and client-specific regulations, including safety, environmental, and operational requirements.
• Maintain all required operational records, reports, and performance metrics to support compliance and business objectives.
• Promote and enforce Aramark's safety culture, operational standards, and Business Conduct Policy while ensuring a safe work environment for all employees.
• Support future operational initiatives, facility expansions, and customer requirements, including adherence to standardized processes that may support government-related programs and manufacturing operations.

Skills

Leadership experience

Financial management

Communication

Problem-solving

Team leadership

Education

Bachelor's degree in Business, Engineering, Operations Management, Manufacturing, Finance, or a related field

Tools

Process standardization platforms

Operational standards management tools

Job description

As an Operations Manager, you will lead and oversee facilities, maintenance, and custodial operations within a large manufacturing environment, ensuring operational excellence, safety compliance, and exceptional client satisfaction.

This role is responsible for managing contracted services, directing a unionized workforce, and maintaining facility standards that support the client's manufacturing operations.

Job Responsibilities

Lead and oversee all facilities, maintenance, and custodial operations within a large manufacturing environment, ensuring safe, efficient, and compliant operations.

Provide hands-on leadership and operational oversight for a unionized workforce, including employees represented by theUAW, while fostering a culture of accountability, engagement, and continuous improvement.

Build, develop, and lead a high-performing management team capable of delivering exceptional service, operational excellence, and client satisfaction.

Serve as the primary point of contact for client leadership, developing strong relationships and proactively identifying opportunities to enhance facility performance and service delivery.

Manage daily facility operations, including custodial services, maintenance programs, asset reliability, preventive maintenance initiatives, and building support services.

Drive process standardization and operational consistency through the implementation and management of established operating procedures and systems,similar process-standardization platforms preferred.

Recommend and implement operational improvements, resource strategies, and best practices to increase productivity, service quality, efficiency, and customer satisfaction.

Partner with Finance to manage an operating budget exceeding $15 million, ensuring strong financial performance through effective forecasting, cost control, and resource allocation.

Maintain responsibility forProfit & Loss (P&L) performance, identifying opportunities to improve operational productivity while meeting financial objectives.

Lead workforce planning and labor relations activities while ensuring compliance with collective bargaining agreements and applicable employment policies.

Ensure compliance with all local, state, federal, and client-specific regulations, including safety, environmental, and operational requirements.

Maintain all required operational records, reports, and performance metrics to support compliance and business objectives.

Promote and enforce Aramark's safety culture, operational standards, and Business Conduct Policy while ensuring a safe work environment for all employees.

Support future operational initiatives, facility expansions, and customer requirements, including adherence to standardized processes that may support government-related programs and manufacturing operations.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor's degree in Business, Engineering, Operations Management, Manufacturing, Finance, or a related field preferred.
• Minimum of 5 years of leadership experience within a manufacturing environment.
• Demonstrated experience managing production operations in a UAW union environment required.
• Strong financial management experience, including responsibility for operating budgets andP&L performance.
• Proven ability to lead large teams and drive operational results in a fast-paced manufacturing setting.
• Excellent communication, leadership, and problem-solving skills.
• Experience with process standardization platforms and operational standards management tools preferred.
• Familiarity withsimilar manufacturing process standardization systems is highly preferred.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .