Operations Learning & Development Manager

Rolling Hills Nut Company; Hickman (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Rolling Hills Nut Company seeks an Operations Learning & Development Manager to design, implement, and oversee training programs across Operations. This hands-on role partners with production floor teams to identify skill gaps and create practical, role-specific training plans.

The position also manages training documentation and the Alchemy LMS to ensure consistency and compliance. You will observe processes on the floor, develop SOPs and work instructions, and establish onboarding and

Qualifications

• High school diploma or equivalent; minimum 4 years in production/manufacturing with supervisory, lead, or training responsibilities.
• Experience developing training materials, SOPs, work instructions, or other operational documentation.
• Strong leadership and interpersonal skills with the ability to build relationships and collaborate with employees, supervisors, and managers.
• Fluent in English and Spanish and able to deliver training in both languages.

Responsibilities

• Partner with Operations leaders, supervisors, and employees to understand job functions, identify skill gaps, and develop role-specific training plans.
• Maintain a strong presence on the production floor to observe processes and ensure training reflects how work is performed.
• Develop and maintain training materials, including SOPs, work instructions, job aids, checklists, and other documentation.
• Establish onboarding, qualification, and cross-training processes for operational roles and demonstrate job competency.
• Administer and maintain Alchemy LMS: training assignments, course content, employee records, completion tracking, and reporting.
• Develop and track KPIs to measure training effectiveness and identify opportunities for improvement.
• Ensure training and documentation remain current and support company requirements.
• Partner with supervisors and subject matter experts to strengthen on-the-job training and coaching.
• Evaluate training effectiveness using feedback, performance data, and leadership input to drive improvement.
• Support employee development through cross-training and advancement opportunities within Operations.
• Adapt training to effectively support both English- and Spanish-speaking employees across shifts.
• Responsibilities are not limited to the above and may include assisting other departments.

Skills

Leadership

Communication

Training & Development

Cross-functional Collaboration

Bilingual English/Spanish

Education

Bachelor’s degree in Learning & Development, Business, Operations, HR, or related field

High school diploma or equivalent

Tools

Alchemy LMS

Job description

Operations Learning & Development Manager

The Operations Learning & Development Manager is responsible for developing and strengthening training programs across Operations. This hands-on, people-focused role works directly with employees, supervisors, and managers on the production floor to understand job functions, identify training needs, and build practical, role-specific training plans. This position also oversees training documentation and maintains the company’s Learning Management System (Alchemy) to ensure training is consistent, effective, and properly documented.

Responsibilities

• Partner with Operations leaders, supervisors, and employees to understand job functions, identify skill gaps, and develop role-specific training plans.
• Maintain a strong presence on the production floor to observe processes, understand employee needs, and ensure training reflects how work is performed.
• Develop and maintain training materials, including standard operating procedures, work instructions, job aids, checklists, and other training documentation.
• Establish consistent onboarding, qualification, and cross-training processes for operational roles, including expectations for demonstrating job competency.
• Administer and maintain Alchemy, including training assignments, course content, employee records, completion tracking, and reporting.
• Develop and track key performance indicators (KPIs) to measure training effectiveness, completion, employee competency, and overall program impact, using results to identify trends and opportunities for improvement.
• Ensure required training and documentation remain current and support company requirements.
• Partner with supervisors and subject matter experts to strengthen their ability to train, coach, and develop employees on the job.
• Evaluate training effectiveness and use employee feedback, operational performance, and leadership input to continuously improve training programs.
• Support employee development through cross-training, skill development, and advancement opportunities within Operations.
• Adapt training approaches and materials to effectively support both English- and Spanish-speaking employees across shifts.
• Responsibilities are not limited to the above mentioned and may include assisting other departments within reasonable and related tasks

What You Will Need

• High school diploma or equivalent required; minimum of 4 years of experience in a production or manufacturing environment, including supervisory, lead, or training responsibilities.
• Strong understanding of production operations with experience developing or working with training materials, SOPs, work instructions, or other operational documentation.
• Proven leadership and interpersonal skills with the ability to build relationships and collaborate effectively with employees, supervisors, and managers.
• Strong organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with computer systems and software, including the ability to learn and manage Learning Management Systems (LMS).
• Fluent in English and Spanish with the ability to effectively communicate and deliver training in both languages.

What Will Put You Ahead

• Bachelor’s degree in Learning & Development, Business, Operations, Human Resources, or a related field.
• 5+ years of related experience in operations, training, learning and development, or manufacturing leadership.
• Experience with Alchemy or a similar Learning Management System