Operations Leadership Support Specialist (Non-Clinical)

LHC Group; Homestead (Allegheny County); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Operations Leadership Support Specialist to enhance their Operations Support Team. This vital role involves ensuring compliance with operational standards, managing schedules for agency integrations, and coordinating training for staff. The ideal candidate will have a strong background in healthcare or office administration, along with the ability to support organizational change management. Join a forward-thinking company dedicated to delivering high-quality, cost-effective care while fostering a culture of diversity and inclusion. This is an exciting opportunity to make a meaningful impact in the healthcare sector.

Qualifications

• 3+ years of healthcare or office administration experience required.
• Bachelor's degree can substitute for experience.

Responsibilities

• Ensure compliance with operational standards across projects.
• Manage schedules for operations support staff during agency integrations.
• Support onboarding of new agencies and training for staff.

Skills

Healthcare Experience

Office Administration

Training Coordination

Operational Compliance

Change Management

Education

Bachelor's Degree

Job description

Operations Leadership Support Specialist (Non-Clinical)

Join to apply for the Operations Leadership Support Specialist (Non-Clinical) role at LHC Group.

Overview

The Operations Support Team Specialist-Home Office is responsible for staffing utilization, support, and coordination of the Operations Support Team. This role serves as a subject matter expert and may provide training and operational process support for both clinical and non-clinical roles. The position supports newly acquired agencies (integration support) and existing agencies across the company.

Responsibilities

• Ensure compliance with legal, regulatory, and operational standards across projects.
• Manage schedules for operations support staff for agency integrations and support assignments.
• Coordinate training schedules for home office departments, supporting new acquisitions and existing staff.
• Stay updated on policy, process, regulatory, and company changes.
• Support organizational change management using effective communication and feedback techniques.
• Identify root causes of operational issues and recommend improvements using key performance indicators.
• Assist in onboarding new agencies, ensuring operational standards and best practices are met.
• Support software testing, training, and implementation, including electronic medical record functionalities.

Qualifications

• At least 3 years of healthcare experience or equivalent office administration experience, or a bachelor’s degree.

Company Overview

LHC Group is committed to diversity, equity, and inclusion. We are an equal opportunity employer. Benefits supporting physical and emotional wellbeing are available. Learn more: https://bit.ly/LHCGBenefits

We deliver high-quality, cost-effective care through a range of services, driven by our mission: It's all about helping people.