Operations Leader: Multi-Location Excellence | Bonus & 401(k)

FRSTeam of Utah; Salt Lake City (UT); Vor Ort; Vollzeit

Benefits dieser Stelle

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Zusammenfassung

A growing dry cleaning company in Salt Lake City seeks an Operations Superstar to enhance service and streamline operations. Responsibilities include training teams, leading customer service excellence, and monitoring key performance metrics. Ideal candidates have a solid background in operations or service management, strong leadership and problem-solving skills, and are comfortable in a dynamic environment. Competitive salary and benefits are offered, with performance-based bonuses.

Qualifikationen

• Proven experience in operations, retail, hospitality, or service-based businesses.
• Natural leader with excellent people skills and a track record of developing teams.
• Metrics-driven with an eye for customer experience and operational efficiency.

Aufgaben

• Train and mentor team members to ensure quality and service.
• Lead customer service and support front-line teams.
• Monitor key performance metrics, including production efficiency and customer satisfaction.
• Coordinate logistics for pickup/delivery routes across locations.
• Identify and solve operational issues effectively.

Kenntnisse

Operational leadership

Customer service excellence

Multi-unit management

Problem-solving skills

Detail-oriented

Strong communication

Tools

Reporting tools

Jobbeschreibung

A growing dry cleaning company in Salt Lake City seeks an Operations Superstar to enhance service and streamline operations. Responsibilities include training teams, leading customer service excellence, and monitoring key performance metrics. Ideal candidates have a solid background in operations or service management, strong leadership and problem-solving skills, and are comfortable in a dynamic environment. Competitive salary and benefits are offered, with performance-based bonuses.