Operations Leader - Maintenance Services

The Elite Maids; Pasadena (CA); Presencial; USD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Resumo da oferta

Elite Maintenance Service in Pasadena, CA is seeking an experienced Operations Manager to lead daily operations across all service lines and drive efficiency. You will manage and develop a team, implement policies, monitor KPIs, coordinate with vendors, and support budgeting to optimize costs while maintaining high standards of service and safety compliance.

Based in a collaborative, fast-paced environment, the role offers growth opportunities and a chance to shape operational excellence within

Qualificações

• Proven experience leading operations in a service or maintenance environment.
• Strong leadership and people-management abilities.
• Excellent communication and client-facing skills.
• Proficiency in MS Office and operational software.
• Experience coordinating vendors and service providers.

Responsabilidades

• Oversee daily operations to ensure efficiency and effectiveness across all service lines.
• Manage and train a team of maintenance staff to uphold service standards.
• Develop and implement operational policies to boost productivity.
• Monitor KPIs and prepare reports for senior management.
• Coordinate with vendors to ensure timely delivery of materials and services.
• Resolve customer complaints and ensure client satisfaction through effective communication.
• Conduct regular inspections to maintain quality control and safety compliance.
• Assist in budgeting and financial management to optimize costs.

Conhecimentos

Operations management

Leadership

Client communication

MS Office

Vendor coordination

Ferramentas

MS Office Suite

Operations management software

Descrição da oferta de emprego

Elite Maintenance Service in Pasadena, CA is seeking an experienced Operations Manager to lead daily operations across all service lines and drive efficiency. You will manage and develop a team, implement policies, monitor KPIs, coordinate with vendors, and support budgeting to optimize costs while maintaining high standards of service and safety compliance.

Based in a collaborative, fast-paced environment, the role offers growth opportunities and a chance to shape operational excellence within