Operations Leader - Last-Mile & Team Performance

Amazon; Jackson (TN); On-site; USD 82,000 - 123,000; Full time

Job summary

Amazon is seeking an Operations Manager in Jackson, Tennessee. The role requires in-role training at an operating site for 6+ weeks located 50+ miles from the home site. Training expenses are paid by Amazon.

You will lead a team of salaried and hourly staff, drive safety, quality, and delivery performance, and use data-driven decisions to improve operations. The position involves managing shifts, mentoring the team, and coordinating with cross-functional support groups.

Qualifications

• 3+ years of employee and performance management experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your team.
• Lead large-scope projects with site and regional impact.
• Create and implement productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Ops Integration, Loss Prevention and HR to meet business objectives.

Skills

People management

Performance metrics

Process improvement

Lean techniques

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in Jackson, Tennessee. The role requires in-role training at an operating site for 6+ weeks located 50+ miles from the home site. Training expenses are paid by Amazon.

You will lead a team of salaried and hourly staff, drive safety, quality, and delivery performance, and use data-driven decisions to improve operations. The position involves managing shifts, mentoring the team, and coordinating with cross-functional support groups.