Operations Leader: Drive Growth & Client Success, St. Louis

Financial Additions; St. Louis (MO); On-site; USD 75,000 - 85,000; Full time

Job summary

HR Additions is seeking an experienced Operations Manager to lead the St. Louis market, driving operational performance, client satisfaction, workforce management, safety and compliance.

This hands-on leadership role demands building strong teams, developing client relationships, and delivering results in a fast-paced environment. The role requires a bachelor's degree or equivalent leadership experience, 2+ years of progressive management, and proven ability to manage budgets and labor costs,

Qualifications

• Bachelor's degree or equivalent leadership experience.
• 2+ years of progressive management experience leading teams and operations.
• Strong leadership, communication, problem-solving, and decision-making skills.
• Experience managing budgets, labor costs, and operational performance.
• Ability to work flexible hours, including evenings, weekends, holidays, and on-call situations as needed.
• Military leadership, Aviation, airport operations, transportation, security, law enforcement, or emergency management experience.
• Valid driver's license.

Responsibilities

• Lead and oversee all operational activities within the St. Louis market.
• Manage staffing, scheduling, performance, and workforce engagement.
• Develop and maintain strong client relationships and serve as a senior point of contact.
• Ensure compliance with company policies, client requirements, and applicable regulations.
• Promote a culture of safety, security, professionalism, and exceptional customer service.
• Monitor operational metrics, labor costs, and financial performance.
• Respond effectively to operational disruptions, staffing challenges, and client concerns.
• Partner with senior leadership on strategic initiatives, budgeting, and growth opportunities.

Skills

Leadership

Communication

Problem-solving

Decision-making

Staff management

Budgeting

Scheduling

Client relations

Education

Bachelor's degree or equivalent leadership experience

Job description

HR Additions is seeking an experienced Operations Manager to lead the St. Louis market, driving operational performance, client satisfaction, workforce management, safety and compliance.

This hands-on leadership role demands building strong teams, developing client relationships, and delivering results in a fast-paced environment. The role requires a bachelor's degree or equivalent leadership experience, 2+ years of progressive management, and proven ability to manage budgets and labor costs,