Operations Lead & Team Performance Manager

All Star Elite, LLC; Augusta (GA); On-site; USD 19,000 - 22,000; Full time

Job summary

All Star Elite, LLC in Augusta, GA is seeking an Assistant Manager to support daily operations and drive service excellence. The role acts as a liaison between staff and management, ensuring adherence to policies and delivering strong performance metrics.

The position requires a bachelor’s degree in business administration or related field and at least 2 years in a supervisory role, with proficiency in MS Office and data analysis tools.

Qualifications

• Bachelor’s degree in business administration, management, or related field.
• At least 2 years of supervisory or assistant management experience.
• Strong understanding of business operations and team leadership.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and basic data analysis tools.

Responsibilities

• Assist the Manager in planning, organizing, and directing daily operations.
• Supervise and support team members with guidance, training, and performance feedback.
• Monitor workflow and productivity; identify improvements and implement solutions.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Handle customer inquiries and resolve issues promptly to maintain high levels of customer satisfaction.
• Prepare reports on operational performance and assist in budgeting and resource allocation.
• Coordinate with other departments to facilitate smooth business operations and project execution.

Skills

Leadership

Communication

Data analysis

Team leadership

Analytical skills

Education

Bachelor’s degree in business administration

Tools

Microsoft Office

CRM software

Job description

All Star Elite, LLC in Augusta, GA is seeking an Assistant Manager to support daily operations and drive service excellence. The role acts as a liaison between staff and management, ensuring adherence to policies and delivering strong performance metrics.

The position requires a bachelor’s degree in business administration or related field and at least 2 years in a supervisory role, with proficiency in MS Office and data analysis tools.