Operations Lead (Photobooths)

Majestic Photobooth

Los Angeles (CA)

On-site

USD 54,000 - 66,000

Full time

2 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Paid training

Flexible scheduling

Health Insurance (full-time)

Unlimited photobooth moments

Job summary

Majestic Photobooth is seeking an Operations Lead (Photobooths) in the Los Angeles area. This role focuses on hands-on event setup, technical operation, and guest interactions to deliver exceptional photo experiences.

You will manage equipment, ensure smooth event execution, and uphold Majestic’s high standards for service and brand presence across venues and events in the region.

Qualifications

Excellent customer service and interpersonal communication skills.
1 to 3 years experience in field service, event operations, or hospitality industry.
Exceptional problem-solving and analytical abilities.
Strong organizational and time-management skills.
Ability to manage multiple tasks simultaneously.
Detail-oriented in performing equipment servicing and maintenance.
Ability to stand for extended periods of time.
Ability to lift 75lbs without assistance.
Driver's License: Valid driver's license and clean driving record, as the job involves traveling to various locations.
Availability for flexible scheduling, including nights and weekends.

Responsibilities

Deliver and set up photobooths for events and long-term placements within your region.
Engage with and assist customers with photobooth activations.
Respond promptly to service tickets, resolving booth issues efficiently.
Perform regular maintenance tasks, including paper and ink replenishment and general booth upkeep.
Coordinate closely with the support team to document procedures, improve troubleshooting guides, and streamline maintenance workflows.
Actively participate in weekly meetings with your supervisor and operations team.
Maintain cleanliness, organization, and safety of work areas and company equipment.
Provide proactive feedback to management on ways to improve processes, efficiency, and service quality.

Skills

Customer service

Interpersonal communication

Problem solving

Time management

Organizational skills

Physical stamina

Job description

Operations Lead (Photobooths)

Location: Chatsworth (Los Angeles area)

Department: Field Operations

Compensation: $28/hour (Full-time, ~40 hrs/week)

Schedule: Flexible schedule with weekend availability required

About Us

Join the team behind the nation’s most iconic photobooths. At Majestic Photobooth, we bring people together and amplify brands, venues, and events through unforgettable photo experiences. From luxury brand activations to long-term venue installations across the country, we fuse technology, design, and nostalgia to create moments worth remembering.

We're a team of makers, designers and problem-solvers focused on creating work that connects people and stands out in any space. We build every booth with care, craftsmanship and creativity.

The Role

We’re hiring two Field Operations Associate in Chatsworth (LA), CA to support our booming event and venue footprint. As a Field Ops Associate, you’ll be the hands‑on pro who sets up photobooths at events, keeps equipment running smoothly, supports guests onsite, and represents our brand with professionalism and great energy.

This is a people-facing, tech-forward role perfect for someone who enjoys problem-solving, customer interaction, and working behind the scenes at events across the city.

You’ll report directly to the Director of Operations and collaborate closely with our Support, Design, and Event Operations teams.

What You’ll Own

Event Setup & Breakdown

Transport, load in, and assemble photobooths and branded panels
Ensure all equipment is installed securely, powered correctly, and configured to event specifications
Tear down, pack, and return equipment safely and efficiently post‑event

Technical Operation

Power on, test, and operate booth hardware (camera, computer, printer)
Navigate and operate booth software (photo capture, filters, brand assets)
Troubleshoot real‑time issues like Wi‑Fi drops, printer jams, and hardware errors

Guest Interaction & Experience

Greet guests and guide them through the photobooth experience
Keep a casual, helpful presence on the floor to ensure everything runs smoothly
Create a fun and welcoming environment that reflects Majestic’s positive energy

Equipment Maintenance & Upkeep

Perform pre‑event checks to confirm everything is clean, functional, and ready to go
Track and restock booth essentials (paper, ink, cables, backup supplies)
Flag equipment that needs repairs or deeper support

Brand Representation

Maintain a polished, on‑brand booth presentation at every event
Interact with clients and guests in a courteous, knowledgeable, professional manner
Embody Majestic’s values and serve as an ambassador onsite

Event Reporting & Feedback

Submit post‑event reports on technical issues, supply usage, and guest feedback
Surface recurring issues or improvement areas to help optimize operations
Support the continuous improvement of our field systems and processes

Other duties and special projects as assigned — we’re a fast-growing team, and ownership is part of the job.

You Might Be a Great Fit If…

You’re comfortable solving problems on the fly and staying calm under pressure
You enjoy interacting with guests and helping create a fun event atmosphere
You’re reliable, punctual, and take pride in delivering great work from start to finish
You’re tech‑savvy and comfortable troubleshooting gadgets, software, or Wi‑Fi
You like staying organized and making sure every detail is set before guests arrive
You have a friendly, positive vibe — because smiles really are contagious
You’re physically able to lift and transport equipment (typically 40–50 lbs)
You have reliable transportation and are open to weekend or late‑night events

What We’re Looking For

Key Responsibilities:

Deliver and set up photobooths for events and long‑term placements within your region.
Engage with and assist customers with photobooth activations.
Respond promptly to service tickets, resolving booth issues efficiently.
Perform regular maintenance tasks, including paper and ink replenishment and general booth upkeep.
Coordinate closely with the support team to document procedures, improve troubleshooting guides, and streamline maintenance workflows.
Actively participate in weekly meetings with your supervisor and operations team.
Maintain cleanliness, organization, and safety of work areas and company equipment.
Provide proactive feedback to management on ways to improve processes, efficiency, and service quality.

Qualifications:

Excellent customer service and interpersonal communication skills
1 to 3 years experience in field service, event operations, or hospitality industry
Exceptional problem-solving and analytical abilities
Strong organizational and time‑management skills
Ability to manage multiple tasks simultaneously
Detail‑oriented in performing equipment servicing and maintenance
Ability to stand for extended periods of time

Additional Requirements

Ability to lift 75lbs without assistance.
Driver's License: Valid driver's license and clean driving record, as the job involves traveling to various locations.
Availability for flexible scheduling, including nights and weekends

Why Work at Majestic?

We’re building the nation’s most iconic photobooth brand — and that takes a team that believes in:

Better Every Day: improving step by step

Find the Root: solving problems at the source

Own It: taking responsibility and following through

Smiles Are Contagious: bringing positive energy to every event

Make It Majestic: going beyond “good” to deliver unforgettable experiences

As a Field Tech, you’ll be part of the front‑line team that makes the magic happen. You’ll get hands‑on experience with our technology, support major brand events, and directly influence the customer experience.

What we offer: