Operations Lead I - Lean Ops & Team Coach

RK Logistics Group, Inc; El Mirage (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

RK Logistics Group, Inc. is seeking a Lead I to oversee shift operations, ensure safety and productivity, and drive continuous improvement. You will mentor staff, manage resources, and coordinate with engineers and other departments to resolve issues in a fast-paced environment.

The role requires strong leadership, Lean/5S knowledge, and hands-on use of SAP and WMS. A proactive approach to training and performance analysis will be essential to meet daily quotas and quality standards.

Qualifications

• High school diploma or equivalent.
• 2-4 years of experience in logistics or a related field.
• Advanced computer skills; SAP and Microsoft Office experience preferred.
• Knowledge of inventory control, shipping/receiving, and RF equipment.
• Forklift certification/experience (Sit-Down and Stand-Up).
• Understanding of Lean, 5S, and 7S methodologies.
• Excellent time management and soft skills.
• High sense of accuracy.
• Assertive and able to meet high volume demand.
• Able to collaborate with all parties necessary to achieve goals.
• May need to use light power tools.

Responsibilities

• Mentor team members and provide advanced training to ensure role clarity and departmental alignment
• Lead by example in professionalism, punctuality, and work ethic
• Foster a positive team attitude to maintain high morale and productivity
• Support onboarding and continuous training efforts
• Delegate tasks and monitor team performance to meet daily quotas
• Ensure compliance with safety standards, SOPs, and productivity goals
• Assist in scheduling and resource allocation to optimize workflow
• Monitor departmental emails and respond promptly
• Drive continuous improvement initiatives using Lean and 5S principles
• Conduct performance analysis and report findings to senior management
• Run daily reports and address discrepancies
• Support monthly inventory counts and maintain accurate records
• Collaborate with internal departments to resolve operational issues
• Maintain strong customer relationships and serve as a point of contact during visits
• Communicate effectively with engineers and other stakeholders
• Manage inbound/outbound shipments, will calls, and material transactions
• Monitor ticketing systems and process SAP transactions (RTS, NCI, SRK, etc.)
• Oversee inventory and ordering of crates, boxes, and cleanroom bags
• Sign IPC employee timecards and run RMBWA reports
• Provide supervisors, managers, peers, and subordinates with information about quality, safety, delivery, cost, and morale
• Assist the Supervisor in ensuring team adherence to policies, procedures, and productivity standards
• Ensure that all processes run smoothly and that workers are always kept safe
• Provide excellent internal and external customer service
• Navigate within WMS to check on material and its current location
• Assess and analyze current practices and drive improvements
• Partner and coordinate with management, peers, subordinates, and other internal departments to resolve issues and concerns
• Complete all other duties assigned

Skills

Mentoring

Leadership

Safety compliance

Cross-functional coordination

Lean & 5S

Performance analysis

WMS navigation

Education

High school diploma or equivalent

Tools

SAP

Microsoft Office

RF equipment

Job description

RK Logistics Group, Inc. is seeking a Lead I to oversee shift operations, ensure safety and productivity, and drive continuous improvement. You will mentor staff, manage resources, and coordinate with engineers and other departments to resolve issues in a fast-paced environment.

The role requires strong leadership, Lean/5S knowledge, and hands-on use of SAP and WMS. A proactive approach to training and performance analysis will be essential to meet daily quotas and quality standards.