Operations Lead, Family Office (Remote)

High Road Hiring; New York (NY); Remote; USD 100,000 - 175,000; Full time

Benefits offered by this job

Full benefits package

Job summary

High Road Hiring seeks an Operations Associate for a Single-Family Office. This fully remote, US-based position supports the Head of Operations across family support, governance, people operations and special projects, with secondary finance and property involvement.

You will draft materials, manage signatures, coordinate events and travel, and help optimize workflows using tools like Google Workspace, Asana, Slack and AI. 2+ years in a fast-paced environment and a bachelor’s degree are valued.

Qualifications

• 2+ years in a fast-paced, multi-hat environment; hands-on experience valued.
• Bachelor's degree preferred.
• Strong written communication and professionalism.
• Discretion with sensitive information and high stakes.
• Ability to learn new tools quickly (Google Workspace, Asana, Slack, AI).
• Legally authorized to work in the United States.

Responsibilities

• Coordinate family support and logistics, including travel and events.
• Manage signatures and trackers, ensuring up-to-date history and follow-ups.
• Draft meeting materials, communications, and proposals for Head of Operations.
• Support governance activities and quarterly/semiannual reviews for beneficiaries.
• Coordinate with external partners (banking, accounting, aviation) and route substantive items to Head of Operations.
• Maintain project workflows, templates, checklists, and shared files; support license and access management.
• Tackle ad hoc research and process-improvement projects.
• Identify ways to improve office efficiency and test new tools, including AI.

Skills

Follow-through

Self-starter

Clear communication

Discretion

Composure under pressure

Education

Bachelor's degree

Tools

Google Workspace

Asana

Slack

AI tools

Job description

High Road Hiring seeks an Operations Associate for a Single-Family Office. This fully remote, US-based position supports the Head of Operations across family support, governance, people operations and special projects, with secondary finance and property involvement.

You will draft materials, manage signatures, coordinate events and travel, and help optimize workflows using tools like Google Workspace, Asana, Slack and AI. 2+ years in a fast-paced environment and a bachelor’s degree are valued.