Operations Lead: Delivery & Team Growth

Valerie Health; Chattanooga (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Almost fully covered medical, dental, vision

401(k)

Equity in the company

Paid time off

Parental leave

Job summary

Valerie Health is seeking an Operations Team Lead in Chattanooga, Tennessee. You will manage a team while directly contributing to customer delivery and strategic projects. This leadership role involves coaching team members and ensuring high-quality operational workflows.

The ideal candidate has over 3 years of experience in operations. Compensation ranges from $70,000 to $90,000 annually, with benefits including medical and dental coverage.

Qualifications

• 3+ years of experience in operations, delivery, or service environments.
• Proven experience managing, coaching, and developing team members.
• Comfortable working within operational systems and workflows.

Responsibilities

• Directly manage a group of Ops Coordinators with coaching and performance feedback.
• Serve as the point of contact for select customers and handle complex delivery projects.
• Help stabilize delivery during high-volume periods by prioritizing and resolving issues.

Skills

Operations Management

Coaching

Problem-Solving

Performance Metrics

Customer Delivery

Job description

Valerie Health is seeking an Operations Team Lead in Chattanooga, Tennessee. You will manage a team while directly contributing to customer delivery and strategic projects. This leadership role involves coaching team members and ensuring high-quality operational workflows.

The ideal candidate has over 3 years of experience in operations. Compensation ranges from $70,000 to $90,000 annually, with benefits including medical and dental coverage.