Operations Lead, Conservatory & Education

Worcester Center For Performing Arts Inc; Worcester (MA); On-site; USD 60,000 - 65,000; Full time

Job summary

Worcester Center For Performing Arts Inc. seeks an Operations Manager for the Conservatory & Education division to oversee day-to-day operations, student matinee logistics, and event coordination at the Hanover Theatre campus.

You will manage calendars, vendor relations, and staff scheduling while acting as a key liaison for auditions, shows, and community events. The role requires collaboration with HR for contracts, posting jobs, and managing educational programs.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Minimum three years of administrative experience.
• Strong organizational and communication skills.
• Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and Google Workspace.

Responsibilities

• Organize receipts and process department reimbursements and payments.
• Coordinate contracts, CORIs, W9, ACH for contractors.
• Support hiring of part-time faculty and posting on HireCulture/ADP.
• Manage Conservatory calendars and class schedules in Prism.
• Oversee front desk scheduling and staff for classes and events.
• Plan and execute Conservatory social events and alumni activities.
• Collaborate on annual report data and CEO updates.
• Monitor student matinee logistics and FOH operations on show days.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Multitasking

Discretion

Education

Bachelor’s degree or equivalent professional experience

Tools

Microsoft Office Suite

Google Workspace

Eventbooking

Submittable

AudienceView

Job description

Worcester Center For Performing Arts Inc. seeks an Operations Manager for the Conservatory & Education division to oversee day-to-day operations, student matinee logistics, and event coordination at the Hanover Theatre campus.

You will manage calendars, vendor relations, and staff scheduling while acting as a key liaison for auditions, shows, and community events. The role requires collaboration with HR for contracts, posting jobs, and managing educational programs.