Operations Lead – Cleaning Services

Ontario Trillium Foundation; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Sensational Facility Services in Atlanta is seeking an Assistant Operations Manager with hands-on cleaning experience and strong leadership to guide our cleaning staff and operations.

You will schedule staff, train and supervise, perform quality control inspections, and step in to perform cleaning duties when needed, while developing and enforcing operational policies and maintaining client relationships.

Qualifications

• Proven experience in cleaning, preferably in a commercial environment.
• Strong leadership and management skills, with prior experience supervising staff.
• Background in business operations, scheduling, and inventory management is a plus.
• Excellent organizational and problem-solving abilities.
• Strong communication skills, both verbal and written.
• Great customer service
• A degree in Business Management or a related field is preferred but not required.

Responsibilities

• Lead daily cleaning operations, including staff scheduling and oversight.
• Train, supervise, and support cleaning staff to ensure meeting company standards.
• Conduct regular quality control inspections and implement necessary details and improvements.
• Step in to fulfill cleaning duties when required.
• Assist in developing and enforcing operational policies and procedures.
• Manage inventory of cleaning supplies and maintain equipment.
• Communicate with clients as necessary to maintain strong relationships and satisfaction.

Skills

Leadership

Staff scheduling

Inventory management

Quality control

Staff supervision

Customer service

Communication

Problem solving

Organizational skills

Education

Business management degree (preferred)

Job description

Sensational Facility Services in Atlanta is seeking an Assistant Operations Manager with hands-on cleaning experience and strong leadership to guide our cleaning staff and operations.

You will schedule staff, train and supervise, perform quality control inspections, and step in to perform cleaning duties when needed, while developing and enforcing operational policies and maintaining client relationships.