Operations Lead

Autonomi Robotics inc.; Orlando (FL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Autonomi Robotics inc. in Orlando, FL seeks an Operations Lead to own end-to-end deployment and uptime of our hospital robotics fleet across multiple sites. You’ll lead a small field team, set priorities, and build scalable operating playbooks and training materials.

This foundational role requires hands-on delivery, strong stakeholder management with hospital facilities, IT, and logistics teams, and the willingness to travel to deployment sites as the fleet grows.

Qualifications

• 3–5 years in field operations, deployment, or technical operations.
• Proven experience leading a small team.
• Builder mindset with processes and documentation.
• Strong stakeholder management across complex environments.
• Comfortable making decisions with incomplete playbooks.
• Willingness to travel to hospital sites for deployments and support.

Responsibilities

• Lead and develop a small field operations team — set priorities and cadence.
• Manage field deployments end-to-end — site readiness, installation, commissioning, handoff.
• Own fleet uptime across all live hospital sites — monitor and resolve issues.
• Build the ops playbook from scratch — runbooks, escalation paths, schedules, training.
• Act as primary ops contact for hospital facilities, nursing, logistics, and IT teams.
• Feed field learnings back to engineering and product.

Skills

Team leadership

Stakeholder management

Project coordination

Ambiguity handling

Travel readiness

Job description

Deploying autonomous robots into hospitals is operationally complex — every site is different, every stakeholder has different needs, and uptime is non-negotiable. As our operations lead, you'll be the person who makes the fleet run. You'll lead a small field team, own the end-to-end deployment and uptime of STAT, TOTE, LIFT, and LIFT+ across our hospital sites, and build the operational infrastructure that lets us scale from a handful of deployments to many. This is a foundational role — the processes you build will define how we operate for years.

What you'll do

• Lead and develop a small field operations team — setting priorities, running the cadence, and growing people
• Manage field deployments end-to-end — site readiness, installation, commissioning, and handoff at each new hospital
• Own fleet uptime across all live sites — monitor performance, triage issues, and drive fast resolution
• Build the ops playbook from scratch — deployment runbooks, escalation paths, maintenance schedules, and training materials
• Act as the primary operational point of contact for hospital stakeholders — facilities, nursing, logistics, and IT teams
• Feed field learnings back to engineering and product — you're the closest person to how the fleet actually performs in the real world

What we're looking for

• 3–5 years in field operations, deployment, or technical operations — ideally involving physical hardware or equipment
• Proven experience leading a small team — you know how to set direction, hold people accountable, and help them grow
• A builder mindset — you've created processes and documentation where none existed before and know what good looks like
• Strong stakeholder management — comfortable navigating complex institutional environments and multiple teams with competing priorities
• Comfortable with ambiguity — able to make good decisions quickly when the playbook doesn't exist yet
• Willingness to travel to hospital sites for deployments and ongoing support as the fleet grows

Nice to have

• Experience working in or alongside hospital operations
• Familiarity with medical device or regulated equipment deployment
• Technical background — comfortable with hardware troubleshooting
• Experience with robotics, autonomous systems, or fleet management
• Background in logistics, facilities, or supply chain operations