Operations Lead

Custom Goods, LLC; Fontana, Northern (CA, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Custom Goods, LLC seeks an Operations Lead to coordinate the activities of workers handling lifting, transporting, storing and loading materials using conveyors, forklifts, or by hand. The role reports to the Operations Supervisor/Manager and focuses on maintaining safety and efficiency in our Fontana warehouse.

The ideal candidate will direct warehouse personnel, ensure equipment is safe and maintained, and work with management to optimize product flow while upholding company policies and

Qualifications

• High school diploma or GED required; 2 years related experience preferred.
• Effective oral and written communication skills.
• Demonstrates trust and ethical conduct in operations.
• Familiarity with MS Office applications and basic computer literacy.

Responsibilities

• Directs and oversees warehouse personnel to meet production, quality, sanitation, and customer service standards.
• Ensures daily forklift safety inspections and reports deviations promptly.
• Maintains equipment per company standards and safety protocols.
• Coordinates product flow with management and ensures safety precautions are followed.
• Enforces schedules and estimates labor hours for daily tasks.

Skills

Servant Leadership

Safety Consciousness

Integrity

Communication

Team Coordination

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Summary/Objective:

In this role, the Operations Lead is under the direct supervisor of the Operations Supervisor/ Operations Manager. The Operations Lead is responsible for coordinating the activities of workers engaged with lifting, transporting, storing and loading materials and products by use of conveyors, industrial trucks or by hand.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Directs, coordinates and oversees warehouse personnel to ensure their time is utilized efficiently to achieve production, quality, sanitation and customer service standards.
• Ensures daily forklift safety inspections, and report any deviations are reported timely to the supervisor/manager.
• Ensures equipment is maintained according to company standards.
• Confers with management to coordinate flow of product and ensure all safety precautions are followed and taken.
• Enforces schedules and estimated labor hours required for effective completion of daily job assignments.
• Reports compliance of assigned teams in work areas to operational standards and initiatives.
• Participated in the recommendation of Kaizen activities to improve all aspects of the operations.
• Performs activities of workers supervised when required or other duties as assigned.
• Assist in maintaining the security of the warehouse.
• Maintain the highest standards of safety, housekeeping and retain a clean, safe and secure work area.
• Carries out the responsibilities in accordance with the organization’s policies and safety rules
• Responsibilities include: meeting goals and minimum standards of performance, training employees, assigning and directing work flow and the movement of associates based on business needs, addressing and elevating complaints and resolving minor problems with management assistance.
• Assist other departments as needed
• Performs other duties as assigned

Core Behaviors:

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust

Required Education and Experience

• High school diploma or GED and two years’ related experience preferred.
• Must be able to communicate effectively orally and in writing
• Inspires the trust of others
• Works with integrity and ethically
• Computer literate in Microsoft Office
• Upholds organizational values

AAP/EEO Statement:

Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.

This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.