Operations: Lead

In-House Health; Denver (CO); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Vision

Dental

Job summary

In-House Health is seeking an Operations Lead to manage software implementations and drive customer KPIs across healthcare networks nationwide. You will deploy our AI-automated scheduling and management platform, train users, and collaborate with clinical and product teams to incorporate feedback and improve the platform.

The role emphasizes strong analytics, external stakeholder communication, and ability to translate data into strategic recommendations while mentoring client teams through

Qualifications

• 2-4 years of experience in professional services (e.g., consulting, investment banking, startups).
• Strong analytical skills with the ability to interpret data and make strategic recommendations.
• Experience presenting material in Excel and PowerPoint.
• As a plus, familiarity with hospital strategy, finance and operations.

Responsibilities

• Develop roadmaps and lead implementations of In-House’s scheduling & management platform at hospitals.
• Train users on the platform and guide them to effectively incorporate the platform into their regular work.
• Track KPIs and present progress in written and oral communications for external audiences.
• Collaborate with clinical and product teams to incorporate feedback and improve the platform.

Skills

Analytical skills

Stakeholder communication

Tools

Excel

PowerPoint

Job description

Manage software implementations and drive customer KPIs

About the role

As an Operations Lead at In-House Health, you will play a crucial role in deploying our innovative scheduling & management platform to healthcare networks and hospitals across the country.

About In-House Health

In-House is a rapidly growing AI-automated workforce management platform for healthcare providers. In-House has scaled rapidly to adoption by >100,000 care providers active weekly, delivering 12% gain in labor efficiency while making scheduling transparent, flexible and fair, beloved by nursing/operations executives and frontline staff alike. We are backed by top VCs, including NEA, TMVand Vine Ventures.

About you

• You have 2-4 years of experience in professional services (e.g., consulting, investment banking, startups)
• You have strong analytical skills with the ability to interpret data and make strategic recommendations
• You are comfortable doing analytics and presenting material in Excel and PowerPoint
• As a “plus”, you may have familiar with hospital strategy, finance and operations
• You are confident in written &verbal communications with external stakeholders and clients
  

Responsibilities

• Develop roadmaps and lead implementations of In-House’s scheduling & management platform at hospitals
• Train users on the platform and guide them to effectively incorporate the platform into their regular work
• Track KPIs and present progress in written and oral communications for external audiences
• Collaborate with our clinical and product teams to incorporate feedback and improve our platform
  

Compensation

Competitive salary and equity, full health benefits including vision & dental

AI-driven Scheduling and Management Platform for Modern Nursing Teams

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