Operations Intern | Highmark Stadium

Legends Hospitality, LLC; United States; On-site; USD 25,000 - 30,000; Part time

Job summary

Legends Hospitality, LLC is seeking Operations Interns for the New Highmark Stadium in Orchard Park, NY. You will assist with planning and executing game-day and event operations, inventory, staffing, and logistics, gaining hands-on experience in a large venue.

The internship runs for the Buffalo Bills season and requires energy, teamwork, and the ability to work non-traditional hours. Compensation starts at $18/hour, with potential for growth based on performance.

Qualifications

• Must be 18 years or older.
• Current student or recent graduate within 6 months.
• Pursuing related field of study in Operations or Hospitality.

Responsibilities

• Support gameday and event operations for food & beverage outlets, with inventory control and staffing coordination.
• Collaborate with operations and culinary teams to ensure safety, quality, and timely service.
• Analyze sales and operations data to improve concession efficiency and fan experience.
• Assist with vendor coordination, setup and breakdown for NFL games and events.
• Commit to safety training and code of conduct for venue operations.

Skills

Attention to detail

Flexibility

Team player

Strong communication

Ability to work non-traditional hours

Education

Enrolled in accredited college/university

Recent graduate within past 6 months

Field of study: Operations, Hospitality Management, Sports Management, Business

Job description

We are looking for Operations Interns to join our team at New Highmark Stadium in Orchard Park, NY. As an Operations Intern, you will support the planning and execution of game‑day and event operations, assist with inventory, staffing coordination, and service logistics. This role offers hands‑on experience in large‑scale venue operations while working closely with cross‑functional teams to deliver an exceptional fan experience. This internship will last for the entirety of the Buffalo Bills Season. If you are looking to be a part of the excitement and energy of live stadium events, this is your opportunity to join a fast‑paced and team‑oriented environment! Opening in the 2026 NFL season, The New Highmark Stadium will become the new home of the Buffalo Bills. As the largest construction project in Western New York history, this stadium will have state‑of‑the‑art technology that will enhance the fan experience. Join us as we remember the past, while looking forward to the future.

ESSENTIAL FUNCTIONS

• Support gameday and event operations for food & beverage outlets, assisting with inventory control, staffing coordination, and service flow across the stadium.
• Collaborate with operations and culinary teams to ensure compliance with food safety standards, quality control, and timely service during high‑volume events.
• Analyze sales and operational data to help improve concession efficiency, reduce waste, and enhance the fan experience.
• Assist with vendor coordination, setup, and breakdown for NFL games and special events, gaining hands‑on experience in large‑scale venue operations.
• Practice safe work habits and complete company and venue safety and general compliance training.
• Maintain a pleasant and collaborative attitude towards customers, co‑workers, and management.
• Adheres to the Legends Global and venue company policies.
• Other duties as assigned by management.
• Available to work non‑traditional hours (Nights, Weekends & Holidays).

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be 18 years of age or older.
• At time of apply, must be a current student enrolled in an accredited college or university or have graduated within the past 6 months.
• Pursuing or recently completed coursework in Operations, Hospitality Management, Sports Management, Business, or related field.
• Strong attention to detail.
• Able to demonstrate flexibility and quickly adapt to changes.
• Ability to work every single scheduled event day.
• Ability to be self‑motivated and work independently and work well as a team player.
• Ability to work in a fast‑paced environment.
• Ability to understand written and oral direction and to communicate the same with others.

COMPENSATION

• Competitive salary starting at $18/hour commensuratewith experience.

PHYSICAL DEMANDS

• Ability to lift/move/maneuver up to 75 lbs.
• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to work in all weather conditions.
• Exposure to loud noises (i.e., fireworks, voices, and audio systems), flashing lights, and extreme heat/cold.

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world‑class live events and venues.

Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.