Operations Intern

Vertex Inc.; King of Prussia (PA); On-site; USD 30,000 - 33,000; Full time

Job summary

Vertex Inc. in King of Prussia, PA is seeking an Operations Intern to gain hands-on experience in B2B SaaS tax and compliance. The role involves communicating with customers by email, gathering information, and following established procedures using Microsoft Office tools.

This on-site internship requires at least 20 hours per week, offers learning across tax processes, and prefers coursework in accounting or finance. The position is full-time, with a schedule aligning to 8:00 a.m.–5:00 p.m.

Qualifications

• Strong, professional written communication and clear follow-up questions.
• Excellent attention to detail; follow SOPs.
• Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.
• Able to learn specialized software tools.
• On-site in King of Prussia for at least 20 hours per week.
• Relevant education, training, or professional experience.

Responsibilities

• Communicate with customers primarily by email to gather and clarify information.
• Follow established procedures to complete accurate, detail-oriented work.
• Utilize Microsoft Office applications to process and document tasks.
• Support tax and compliance processes in a B2B SaaS setting.
• Coordinate with team across US time zones.

Skills

Written communication

Attention to detail

MS Excel

MS Outlook

Specialized software tools

On-site availability

Education

Accounting or finance coursework

Related field experience

Tools

Microsoft Office Suite

Job description

## Operations InternApply: King of Prussia, PA: Full time: Posted Today: JR102717**Job Description:**Build practical experience in B2B SaaS while learning about tax, compliance, and certificate processes at Vertex, Inc., a global indirect tax and compliance technology company. You’ll communicate with customers primarily by email, gather and clarify information, follow established procedures, and use Microsoft Office and specialized software to complete accurate, detail-oriented work. This team supports customers across all U.S. time zones. Work schedules will fall within the team’s operating hours of 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday. **Required Qualifications*** Strong, professional written communication skills, including the ability to ask clear follow-up questions.* Excellent attention to detail and ability to follow standard operating procedures.* Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.* Comfort learning and using specialized software tools. Coding experience is not required.* Ability to work on-site in the King of Prussia area for at least 20 hours per week.* Relevant education, training, or professional experience. **Preferred Qualifications*** Ability to work a consistent, full-time schedule.* Coursework or experience in accounting, tax, finance, business, or a related field. This is an on-site role in the King of Prussia area - $22-24/hr **COMMENTS:**The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.