Operations Intelligence Manager – Contract

Jobtailor; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor is seeking a data-oriented analyst to support the client’s internal business and growth team. You will liaise across teams to track operational metrics, including campaigns, events, creative production, timelines, and budgets.

You will develop recurring reports to summarize program performance and business impact. The role requires 3–5 years in BI or data analysis and strong communication skills to translate complex data into clear narratives for non-technical audiences.

Qualifications

• 3–5 years of experience in business intelligence, data analysis, marketing operations, or related roles.
• Strong analytical skills for collecting, organizing, interpreting data using spreadsheets, reports, dashboards and business systems.
• Strong project management skills, including deadline tracking, cross-functional communication and attention to data accuracy.
• Exceptional written and verbal communication, translating complex data into clear narratives for non-technical audiences and improving processes.
• Experience supporting cross-functional business operations and defining reporting/workflow processes with multiple stakeholders.

Responsibilities

• Track operational metrics across the client’s campaigns, events, creative production, timelines, sales goals, budget usage, and print volumes.
• Develop and manage recurring reports to summarize program performance, efficiency, and business impact.
• Collaborate across teams to ensure data accuracy and drive process improvements.

Skills

Data analysis

Dashboards

Spreadsheets

Reporting

Cross-functional communication

Job description

Responsibilities

• This role focuses on our client's internal business and growth team performance.
• You will liaise across the client's team to track operational metrics including campaign and event delivery and performance, creative production, project timelines, sales goals, budget usage, and print volumes.
• You will be relied upon to develop and manage the delivery of recurring reports to summarize program performance, operational efficiency, and business impact.

Qualifications

• 3-5 years of experience in business intelligence, data analysis, marketing operations, sales operations, project coordination, business operations, or a related role.
• Strong analytical skills with proficiency in collecting, organizing, interpreting, and communicating data using spreadsheets, reports, dashboards, and business systems.
• Strong project management skills, including deadline tracking, cross-functional communication, and excellent attention to detail to ensure data accuracy.
• Exceptional written and verbal communication skills, with the ability to translate complex data into clear narratives for non-technical audiences, and a process‑improvement mindset.
• Preferred: Experience supporting cross‑functional business operations, strategy, revenue operations, partner operations, customer success, onboarding, marketing, or operational planning teams. Experience defining reporting and operational workflows across multiple stakeholders, systems, vendors, or external partners. Experience helping define reporting requirements and business review processes in collaboration with multiple stakeholders. Experience developing reporting templates, operational processes, documentation, or executive business review materials.