Operations Business Intelligence Analyst

JMJ PHILLIP; Bedford (MA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health, Dental, and Vision benefits

Retirement savings plan

Paid vacation and holidays

Professional development

Job summary

JMJ PHILLIP in Bedford, MA is seeking an Operations BI Analyst to enable data-driven decisions through analysis, reports, and BI solutions. The role partners with operations, finance, and executive leadership to translate data into actionable insights that drive performance and strategic initiatives.

The position emphasizes dashboards, forecasting, data governance, and cross-functional collaboration, with a focus on data accuracy, automation, and clear stakeholder communication.

Qualifications

• Bachelor’s degree in a related field and strong analytical and problem-solving skills.
• Experience with BI, financial or operations analysis and data analytics.
• Advanced Excel proficiency and reporting tools experience.
• Ability to communicate complex data clearly to stakeholders.

Responsibilities

• Analyze operational and financial data to identify trends and improvements.
• Develop recurring and ad hoc reports, dashboards, and KPIs.
• Design and maintain BI dashboards and reporting tools.
• Translate data into actionable insights for leadership and stakeholders.
• Support forecasting, planning, and performance measurement activities.
• Collaborate across departments to gather reporting requirements.
• Identify opportunities to automate reporting and improve data quality.

Skills

Advanced Excel

Power BI

Tableau

Data Analytics

Financial/Operations Analysis

Communication skills

Education

Bachelor's degree in Business Analytics, Finance, Accounting, Information Systems, Data Analytics

Tools

ERP systems

Database reporting

Excel (Advanced)

Job description

We are seeking an Operations Business Intelligence Analyst to support operational decision-making through data analysis, reporting, and business intelligence solutions. This role partners closely with operations, finance, and executive leadership to deliver actionable insights, improve business performance, and support strategic initiatives. The ideal candidate is analytical, detail-oriented, and experienced in transforming complex data into meaningful business recommendations.

Position Responsibilities

Data Analysis & Reporting

• Analyze operational and financial data to identify trends, opportunities, and performance improvements.
• Develop recurring and ad hoc reports, dashboards, and key performance indicators (KPIs).
• Ensure the accuracy and integrity of business data and reporting.

Business Intelligence

• Design and maintain business intelligence dashboards and reporting tools.
• Translate complex data into actionable insights for leadership and stakeholders.
• Support data visualization and reporting initiatives that improve operational visibility.

Operational Performance

• Monitor operational metrics and identify opportunities to improve efficiency and productivity.
• Support forecasting, planning, and performance measurement activities.
• Assist leadership in evaluating business performance through data-driven analysis.

Cross-Functional Collaboration

• Partner with operations, finance, and other departments to support business initiatives.
• Gather reporting requirements from stakeholders and recommend data solutions.
• Present analytical findings and recommendations to leadership teams.

Process Improvement

• Identify opportunities to automate reporting and streamline data collection processes.
• Improve reporting accuracy, consistency, and efficiency.
• Support continuous improvement initiatives through data analysis and performance monitoring.

Data Governance

• Maintain reporting standards and documentation.
• Ensure data quality, consistency, and compliance with internal policies.
• Support the implementation of best practices in business intelligence and analytics.

Prerequisites

• Bachelor's degree in Business Analytics, Finance, Accounting, Information Systems, Data Analytics, or a related field.
• Experience in business intelligence, financial analysis, operations analysis, or data analytics.
• Strong analytical, problem-solving, and critical thinking skills.
• Advanced proficiency with Microsoft Excel and reporting tools.
• Experience with business intelligence platforms such as Power BI, Tableau, or similar software is preferred.
• Strong communication and presentation skills with the ability to explain complex data clearly.
• Ability to manage multiple priorities and work effectively in a collaborative environment.
• Experience with ERP systems and database reporting is a plus.

Certifications (Preferred, but not Required)

• Microsoft Power BI Data Analyst Certification
• Tableau Desktop Certification
• Certified Business Intelligence Professional (CBIP)
• Lean Six Sigma Green Belt
• Project Management Professional (PMP)
• Microsoft Excel Expert Certification

What the Role Offers

• Competitive salary range of $95,000 – $110,000 annually
• Full-time, onsite position with regular collaboration across departments
• Opportunity to work closely with executive leadership on high-impact business initiatives
• Comprehensive health, dental, and vision benefits
• Retirement savings plan with company-sponsored contributions
• Paid vacation, holidays, and personal time off
• Professional development and ongoing learning opportunities
• Collaborative work environment with opportunities for career growth and advancement

Why Bedford?

Bedford offers a strong business and manufacturing community with access to a diverse range of industries, making it an excellent location for professionals in business intelligence and operations. Its strategic location, growing economy, and collaborative business environment provide opportunities to work on impactful initiatives while enjoying a high quality of life and long-term career development.