Operations & Growth Leader - Custom Home Builds

Key People; Wytheville (VA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

401K

Health insurance benefits

Vehicle allowance

Cell phone allowance

PTO/Vacation and holidays

Job summary

Key People in Wytheville, VA seeks a General Operations Manager to lead branch operations, sales and production for our office client base. The role emphasizes production knowledge, hands-on leadership, and a servant-leader approach to growing the team and improving processes.

Ideal candidate will be familiar with the Wytheville/Tri-Cities area, manage budgets, negotiate subcontractor agreements, and coordinate with corporate leadership to drive profitability and customer satisfaction.

Qualifications

• Experience in custom residential construction with knowledge of production building.
• Strong leadership and mentoring abilities with servant-leader management style.
• Proven ability to review pipelines, budgets, and contracts; manage multiple homes/projects.

Responsibilities

• Review new leads with Sales Team and align on strategy.
• Oversee advertising budgets and provide weekly updates with Division President.
• Review sales pipeline, starts, warranty, settlements, and project projections with managers and leadership.
• Inspect jobs when necessary and conduct final review meetings.
• Plan reviews, recruit/hire/train/mentor/supervise employees, subs and vendors.
• Leverage networking to secure subcontractors and vendors; negotiate contracts.
• Monitor overhead costs and general P&L; address customer concerns and resolutions.

Skills

Residential construction

Leadership & mentoring

Budgeting & P&L

Client relations

Job description

Key People in Wytheville, VA seeks a General Operations Manager to lead branch operations, sales and production for our office client base. The role emphasizes production knowledge, hands-on leadership, and a servant-leader approach to growing the team and improving processes.

Ideal candidate will be familiar with the Wytheville/Tri-Cities area, manage budgets, negotiate subcontractor agreements, and coordinate with corporate leadership to drive profitability and customer satisfaction.