Operations Foreperson

Xylem; Morton Grove (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

Investment savings plan

Job summary

Xylem is seeking an Operations Foreperson in Illinois to lead process improvement efforts, train staff, and support shift supervisors with ERP transactions, downtime analysis, and coaching. This role emphasizes safety, quality, delivery, and productivity while maintaining thorough process documentation.

The successful candidate will have 3–5 years in manufacturing or related fields, an associate degree or higher, and strong communication skills.

Qualifications

• Requires 3–5 years of relevant experience in manufacturing, logistics, continuous improvement or manufacturing engineering.
• Associate’s degree or equivalent experience.
• Project Management certificate a plus.
• Strong interpersonal skills and ability to interact with all levels of customers.
• Effective verbal and written communication and presentation skills.
• Bilingual a plus.

Responsibilities

• Implement processes/strategies and develop employee relationships to exceed our customers’ needs.
• Support established KPIs to track adherence/deviation from established processes for coaching opportunities.
• Conduct problem solving using tools such as RCCA, Pareto, 5 Why, etc.
• Responsible for maintaining proper process documentation, training signoffs, related documentation.
• Analyze KPI results to drive daily improvements related to; Safety, Engagement, Quality, Delivery, Productivity, and Inventory.
• Conducts coaching, skill assessments, time studies and layered audits.
• Collaborate with cross-functional teams on problem solving including Quality, Production Control, and Safety.
• Familiar with process creation, documentation of process flows, leveraging a workforce as an individual contributor.
• Assist shift supervisor with additional needs.
• Additional duties and responsibilities may be required based on organization needs.
• Flexible to work overtime during the work week including Saturdays & Sundays.

Skills

Interpersonal skills

Communication

Presentation skills

Bilingual a plus

Education

Associate’s degree or equivalent experience

Project Management certificate a plus

Tools

ERP systems

Excel

MS Office

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE:

The Operations Foreperson will be responsible for identifying process and training gaps, establishing training, executing training, and monitoring process adherence. As an individual contributor in this role, you will support the shift supervisors for process accuracy including ERP transactions, hour by hour and downtime analysis and mitigation. We offer a full benefits package to include Personal Time Off (PTO) for hourly non-exempt positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

CORE RESPONSIBILITIES:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Implement processes/strategies and develop employee relationships to exceed our customers’ needs
• Support established KPIs to track adherence/deviation from established processes for coaching opportunities.
• Conduct problem solving using tools such as RCCA, Pareto, 5 Why, etc.
• Responsible for maintaining proper process documentation, training signoffs, related documentation
• Analyze KPI results to drive daily improvements related to; Safety, Engagement, Quality, Delivery, Productivity, and Inventory
• Conducts coaching, skill assessments, time studies and layered audits
• Collaborate with cross-functional teams on problem solving including Quality, Production Control, and Safety
• Familiar with process creation, documentation of process flows, leveraging a workforce as an individual contributor
• Assist shift supervisor with additional needs
• Additional duties and responsibilities may be required based on organization needs
• Flexible to work overtime during the work week including Saturdays & Sundays

QUALIFICATIONS:

• Associate’s degree or equivalent experience
• Project Management certificate a plus
• 3-5 years ofrelevantexperience in manufacturing, logistics, continuous improvement or manufacturing engineering
• Strong interpersonal skills and ability to effectively interact with all levels of external and internal customers.
• Effective verbal/ written communication and presentation skills
• Bilingual a plus

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affluent Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees’ well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affluent Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation