Operations - Field - Fire Alarm Lead Technician

Impact Fire Services, LLC; Tulsa (OK); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Impact Fire Services in Tulsa, OK is seeking a Fire Alarm Lead Technician to join our growing team. The role involves servicing, installing, maintaining, and troubleshooting fire alarm systems while ensuring compliance with NFPA and local codes.

Ideal candidates have 3–5 years in fire protection or commercial service, NICET or equivalent training, the ability to read blueprints, a valid driver’s license, and willingness to travel and work flexible hours, including weekends.

Qualifications

• Possess licensing and certification required by National, State and Local codes.
• Minimum 3–5 years’ related experience in fire protection or commercial customer service.
• NICET or equivalent training from manufacturers or institutions.
• Working knowledge of NFPA 72.
• Ability to read blueprints, diagrams, submittals and specifications.
• Valid driver’s license and driving record meeting company requirements.
• Willingness to travel and work flexible hours including weekends.
• Strong customer service orientation and professional appearance.

Responsibilities

• Service, install, perform maintenance, and troubleshoot fire alarm systems per codes.
• Read fire alarm data sheets, system manuals, and blueprints as required.
• Coordinate installations with fire departments and document notifications.
• Mentor others and share knowledge/experience.
• Complete service acknowledgements and NFPA records.
• Maintain a stocked company vehicle to minimize return trips.

Skills

Customer service

Strong work ethic

Self-starter

Organizational skills

Flexibility

Willingness to travel

Flexible hours

Education

NICET certification

Licensing and certifications per codes

Tools

MS Excel

MS Word

iPhone/iPad apps

Job description

This position is located out of our Central Tulsa, OK office

Infiniti Fire recently joined the Impact Fire Services team and is a subsidiary company to Impact Fire Services. The Infiniti Fire team takes pride in delivering unmatched fire protection and life safety systems across Oklahoma. Infiniti Fire specializes in the design, installation, inspection, maintenance, and repair of fire alarms, security, CCTV, and low-voltage systems as well as fire sprinkler, and fire extinguisher for the education, healthcare, industrial, multi-family housing, hospitality, government, retail, restaurants, and other commercial industries.

Impact Fire Services is seeking a Fire Alarm Lead Technician to join its growing team to assist in providing service, maintenance and installations to our expanding commercial customer base. At Impact Fire, we hire and retain the very best employees, which is why we pay and treat our employees as the valuable asset that they are. We highly value our employees and are committed to helping them achieve their career goals.

Job Responsibilities

• Service, install, perform maintenance, and troubleshoot on a variety of fire alarm systems in accordance with federal, state, and local requirements.
• Read fire alarm data sheets, system manuals, blueprints as required.
• Coordinate installations with fire departments and handle necessary records for notification of emergency calls.
• Serve as a mentor and share knowledge/experience with others.
• Perform administrative duties including completing service acknowledgements, NFPA Record of completion documents and other supporting documentation.
• Maintain a fully stocked company vehicle in order to provide the best customer service with as few return trips as necessary.

Job Qualifications

• Possess any necessary licensing and certification required by National, State and Local codes.
• Minimum 3-5 years’ related experience either in the fire protection industry or the commercial customer service business.
• NICET or equivalent training from manufacturers or institutions.
• Working knowledge of NFPA 72.
• Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.
• Ability to operate hand and power tools.
• Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone/iPad apps.
• Ability to work flexible hours including weekends to meet customer requirements.
• Willingness to travel out of town including overnight lodging.
• Demonstrate a high level of customer service.
• A strong work ethic and professional appearance.
• Self-starter that can work with little to no supervision.
• Strong organizational skills, positive attitude, and an ability to learn quickly.
• Possess a valid driver’s license and driving record that meets company requirements.