Operations & Facilities Leader

Hope House of Colorado; Colorado; On-site; USD 57,800 - 68,000; Full time

Benefits offered by this job

Health Benefits

Simple IRA

Vacation

Holidays

Sick Leave

Employer Based Childcare

PSLF program assistance

Job summary

Hope House Colorado is seeking an Operations Manager to oversee daily operations across all sites, supervise facilities and kitchen staff, and ensure CACFP compliance while maintaining excellent environment standards.

The role involves budgeting, vendor management, staff training, and engagement of volunteers to support mission-driven work for teen mothers. Colorado-based leadership duties expect a proactive, policy-driven approach and strong people management skills.

Qualifications

• 3 years of people management/supervisory experience.
• Experience in office management, facility & maintenance.
• ServSafe Certification preferred or willing to obtain within 3 months of hire.
• Capital project experience preferred.

Responsibilities

• Lead and manage resource center operations assistants, facility & kitchen employees, including scheduling and coverage when those team members are out of the office.
• Implement regular touchpoints with direct reports, to include weekly touchpoints, quarterly conversations & annual reviews.
• Provide leadership, coaching and accountability to all direct reports, establishing clear performance expectations and ensuring targets are achieved.
• Recommend, implement and maintain office processes that support organizational goals and efficient operations.
• Direct execution of building security processes, emergency response plans and ensuring staff and volunteers are trained in these areas.
• Oversee vendor review process & selection of vendors that are the best fit for HHC.
• Supervise all facilities management activities, capital improvement projects, vendor relationships and preventive maintenance programs, ensuring projects are completed on time and within budget.
• Lead and oversee facility operations, including maintaining excellent environment standards throughout the HHC campus, buildings, grounds & vehicles.
• Ensure consistent kitchen operations and health department regulatory compliance are upheld.
• Maintain annual compliance of CACFP with collaboration from Kitchen Manager & ELC Operations Assistant, and ensure site visit readiness.
• Attend CACFP trainings and assist kitchen manager in providing annual food program training for all ELC employees.
• Delegate and oversee administrative work completed by operations assistants and volunteers, including inventory tracking & purchasing, in‑kind donation process, month‑end responsibilities and scanning.
• Manage operations team volunteers (front desk, facility, safety/security & ELC kitchen) to include timely & meaningful engagement, scheduling, relationship building and appreciation.
• Manage office equipment by ensuring efficient operation, up to date phone messages and supporting other employees with troubleshooting.
• Track and analyze operational costs and monitor team’s operational budget areas to identify cost savings and plan for future expenses.
• Input relevant data into Development and Program databases.
• Promote Hope House Colorado’s Core Values throughout the organization and external relationships.

Skills

People management

Office management

Facility maintenance

ServSafe Certification

Capital projects

Job description

Hope House Colorado is seeking an Operations Manager to oversee daily operations across all sites, supervise facilities and kitchen staff, and ensure CACFP compliance while maintaining excellent environment standards.

The role involves budgeting, vendor management, staff training, and engagement of volunteers to support mission-driven work for teen mothers. Colorado-based leadership duties expect a proactive, policy-driven approach and strong people management skills.