Housing Support Program Manager

Hope House of Colorado; Colorado; On-site; USD 62,000 - 79,000; Full time

Benefits offered by this job

Health benefits

Simple IRA

Vacation time

Holiday pay

Sick leave

Childcare discount

PSLF assistance

Job summary

Hope House Colorado is seeking a Housing Support Program Manager to drive the housing domain within our teen mother program. You will lead housing partnerships, manage the Residential Program, and guide the 3-year strategic housing plan and annual operational plan.

You will supervise the housing navigators and residential staff, manage budgets, and collaborate with leadership to scale programs. The role emphasizes strategic leadership, KPI oversight, and community partnerships with a focus on

Qualifications

• Three years of experience working with an at-risk population.
• At least two years of experience in a supervisory/management role.
• Available to work onsite at our Arvada location, Monday–Friday, including one evening shift per week.
• Experience managing a housing program or working in the housing field.
• Strong leadership, communication, problem-solving, and judgment skills; collaborative work style.

Responsibilities

• Drive strategic housing goals and implement the annual operational plan for the housing domain.
• Lead and manage the housing and residential program staff; recruit, hire and train the team.
• Develop and steward the housing budget and oversee partnerships and KPI reporting.
• Oversee housing services processes and data input into relevant databases.
• Collaborate with Development to support program storytelling and engagement.

Skills

Leadership

Budgeting

Staff supervision

Partnership development

Strategic planning

Communication

Problem solving

Tools

Microsoft Office

Job description

Description

Position Summary

The Housing Support Program Manager (HSPM) is responsible for driving the economic growth, specifically in the housing domain, of the teen mothers we serve at Hope House Colorado. This position manages all housing partnerships, resources and the residential program. The HSPM informs the development of the 3-year strategic plan, and develops the annual operational plan, as it pertains to the housing domain of the Hope House program. The HSPM is a leader in the organization, participates in Leadership Team, manages his/her team and manages the budget for housing partnerships and the Residential Program. The scope of the HSPM role currently includes directly managing the housing navigators, residential assistant manager and the residential property caretaker.

What you’ll be doing

Leadership Responsibilities

• Ensure that strategic plan goals for housing and/or the economic domain (specifically housing) of the Hope House program are met
• Develop the annual operational plan for the housing domain and drive implementation and measurement of that plan
• Sit on Leadership Team and participate in decision making for the organization as a whole
• Participate in training new Executive Director’s or program staff for Hope House affiliates
• Responsible for developing, implementing and stewarding the budget for the housing support and the residential programs
• Leads and manages residential program and housing staff in ways that enable them to grow and succeed through encouragement, feedback and coaching
• Responsible for recruiting, hiring, training and supervising the housing support staff.
• Promoting Hope House Colorado’s Core Values throughout the organization and external relationships

Program Management

• Responsible for development, implementation and measurement of the housing programs offered at Hope House
• Assist in developing KPI’s associated with the housing domain and is responsible for reporting on those KPI’s
• Responsible for driving teen mom growth along our self-sufficiency continuum
• Responsible for understanding and tracking trends and available state and federal housing supports
• Establish new partnerships and maintain and manage current partnerships that support our moms’ housing needs
• Oversee residential and housing services processes and decision-making matrix
• Lead the team in incorporating volunteers into programming in a manner that allows the personal, educational and economic programs to scale and grow, and is transformational for the volunteers and teen moms in relationship with those volunteers
• Participate in the Housing Committee of the board
• May receive emergency calls requiring action or delegation during non-business hours

Other Duties & Responsibilities

• Input relevant data into Development and Program databases
• Collaborate with Development Team around storytelling, champion engagement opportunities related to program, and ensuring that Program staff understand and support Development's role

We want to hear from you if …

• You have three years of experience working with an at-risk population (Required)
• You have at least two years of experience in a supervisory/management role (Required)
• You are available to work onsite at our Arvada location Monday-Friday, including one evening shift per week (Required)
• You have experience managing a housing program, or working in the housing field (Required)
• You have strong leadership, communication, problem-solving, decision making and judgement skills, and a collaborative work style with the ability to multi-task efficiently in a fast paced, high-energy environment (Preferred)
• You are detail oriented, highly organized, and proficient in Microsoft Office Suite (Preferred)

Who we are

Hope House Colorado is committed to empowering teen moms, changing the future for two generations! We are a future-thinking organization, striving to be experts in our field. We invest in each employee, providing opportunities to pursue individual passions, gifts and strengths. Our staff is a unified team, pursuing excellence in all we do. We serve with integrity, humility, and respect for one another, in an environment that combines professionalism with fun, humor, and even a little bit of silliness each day!

Salary Range

$62,000-79,000 per year

Benefits

Employees who are regularly scheduled to work 24 hours per week or more are eligible for the below benefits. You can find our full list of benefits here: Join Our Team - Hope House Colorado

• Health Benefits: Employees may elect medical, dental, vision & life insurance plans.
• Simple IRA: Employees may choose to make salary reduction contributions through HHC’s Simple IRA plan and HHC will match the employee’s contribution up to a maximum of 3% of the employee’s annual salary.
• Vacation: Upon hire, employees earn 4.61 hours of vacation per paycheck up to 120 hours (3 weeks) in a year. Accruals are adjusted to increase vacation earned per hours worked based on length of employment with HHC.
• Holidays: HHC observes eleven (11) holidays throughout the year. Salaried employees are paid for these holidays according to the nationally recognized observation day for each holiday. In addition, salaried employees are currently gifted either the week of Christmas or the week of New Year’s off, to be scheduled at the discretion of their supervisor.
• Sick Leave: HHC provides eligible employees with Paid Sick and Safe Leave (PSSL) and Public Health Emergency Leave (PHEL) in accordance with the requirements of Colorado's Healthy Families and Workplaces Act (HFWA).
• Employer Based Childcare: Employer Based Childcare: Employees receive a discount for their child(ren)’s child care tuition if they are enrolled in the Hope House Colorado Early Learning Center.
• Hope House Colorado is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! HHC provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness

Hiring Timeline:

This position is expected to start on October 1, 2026.

Job Application Deadline:

August 21, 2026