Operations & Facilities Coordinator

acelero; Philadelphia (Philadelphia County); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Accounts

401(k) with company match

Disability Insurance

Life Insurance

Professional Development Reimburse m

Employee Assistance Program

Wellness Programs

Pet Insurance

Legal Assistance

ID Theft Protection

Employee Discount Perks

Job summary

Acelero Learning is seeking an Operations & Facilities Coordinator to supervise facilities teams across Head Start sites, perform hands-on maintenance, manage work orders, and coordinate with vendors. You will lead safety protocols, oversee fleet operations, and support procurement and budgets.

The role requires supervisory and maintenance experience, a valid driver’s license, and willingness to travel up to 10%. CPSI is a plus. Competitive benefits are included.

Qualifications

• Proven supervisory experience leading facilities or operational staff across multiple sites.
• Practical hands-on facilities maintenance and repairs experience.
• Experience using databases; ticketing portal or scheduling software preferred.
• Certified Playground Safety Inspector (CPSI) preferred but not required.
• Travel up to 10% of the time for work-related meetings.

Responsibilities

• Supervise facilities and maintenance staff across multiple Head Start locations, ensuring consistent safety and operations.
• Perform routine, preventive, and minor repairs including plumbing, carpentry, painting, fixtures, and HVAC troubleshooting.
• Manage work order tickets, prioritize requests, and coordinate with vendors for completion.
• Coordinate external contractors for specialized repairs and services, ensuring contract compliance.
• Lead emergency and safety protocols and maintain disaster plans across sites.
• Oversee fleet operations, including registrations, inspections, insurance, and maintenance scheduling.
• Control inventory and procurement of janitorial and building supplies, with accurate expense reporting.

Skills

Supervisory leadership

Facilities maintenance

Ticketing system

HVAC troubleshooting

Driver's license

Education

High School Diploma or GED

Job description

Are you a socially conscious, dedicated individual who is committed to building a better future for children, families, and their communities? If so, join us as we support early childhood education programs across the country to create positive outcomes for the children and families served.

The Operations & Facilities Coordinator oversees day-to-day facility operations, hands-on maintenance, and safety compliance across multiple Head Start sites. This role combines direct supervisory leadership of site facilities staff with practical maintenance execution to ensure safe, compliant, and fully operational learning environments for children, families, and staff.

Why Acelero?

Our mission is bold: To design and deliver research and evidence-based approaches to eliminate the gaps between young childrenʼs inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve.

Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams & Communities.

What You’ll Do

• Supervise Multi-Site Operations: Directly supervise, schedule, and support the facilities and maintenance team across multiple Head Start locations to maintain consistent operational and safety standards.
• Perform Hands-On Maintenance: Execute routine, preventative, and minor repair tasks including basic plumbing, carpentry, painting, fixture repairs, and HVAC troubleshooting to address facility needs swiftly.
• Manage Work Order Ticketing: Monitor and prioritize incoming facility requests through the ticketing system, assigning tasks to team members or external vendors and tracking issues through completion.
• Coordinate Vendors and Contractors: Oversee external contractors for specialized repairs, utility services, janitorial work, and leased building services, ensuring quality execution and contract compliance.
• Lead Emergency and Safety Protocols: Serve as the primary emergency response coordinator across sites, maintaining disaster plans, coordinating with municipal departments, and ensuring compliance with Head Start safety regulations.
• Manage Fleet Operations: Oversee the organization's transportation fleet by tracking vehicle registrations, arranging state inspections, coordinating routine maintenance, and ensuring up-to-date insurance documentation.
• Control Inventory and Procurement: Manage inventory, purchasing, and supply distribution for janitorial, building, and operational supplies while maintaining accurate expense reporting and corporate card control.
• Execute Operational Initiatives: Partner with the Director of Operations to establish operational procedures, review utility/lease agreements, and support organization-wide strategic projects.

What You’ll Bring

1. A High School Diploma, GED, or equivalent required.
2. Proven supervisory experience leading facilities or operational staff across multiple sites.
3. Practical experience performing basic hands-on facilities maintenance and repairs.
4. Experience using databases required; use of a ticketing portal or scheduling software preferred.
5. Certified Playground Safety Inspector (CPSI) preferred but not required.
6. Physical exam and background checks are required for this position.
7. Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.
8. Must have a valid driver's license and/or reliable transportation.

How Much

This position pays $66,327 annually.

Why You’ll Love Working with Us

• A meaningful mission that drives real change in the lives of children and families
• A collaborative, inclusive team that values your growth and well-being
• Robust benefits that support your total wellbeing, including: Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
• Health Savings Account (HSA) with company contributions up to $800 annually
• Flexible Spending Accounts (FSA) for health and dependent care expenses
• 401(k) Retirement Plan with up to 4% company match and immediate vesting
• Company-paid Short-Term and Long-Term Disability and Basic Life Insurance
• Up to $500 per year in Professional Development Reimbursements
• Employee Assistance Program (EAP) with counseling and mental wellness support
• Wellness Programs, including virtual fitness, nutrition, and mindfulness classes
• Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks

Why Acelero Learning or Shine Early Learning?

• Ability to make an impact in the lives of the children, families, and partners we serve
• Career growth and professional development opportunities
• Supportive working environment
• Average of 5 weeks of paid time off during 1st