Operations & Executive Coordinator — Grow with Leadership

Shine of Tysons; Cincinnati (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

401(k)

Training & development

Opportunity for advancement

Job summary

Shine is hiring a highly organized, dependable administrative professional to support our leadership team in Cincinnati. You’ll own communication flow, reporting, follow-up, billing, and the administrative systems that keep the business running smoothly.

This is more than a traditional role: you’ll work directly with company leadership, manage calendars, prepare performance reports, coordinate invoicing, and help grow into larger operations responsibilities as Shine expands.

Qualifications

• You are highly organized and detail-oriented with a proactive approach.
• You communicate clearly and professionally.
• You can manage multiple priorities and deadlines.

Responsibilities

• Attend key operating meetings and track decisions, ownership, and deadlines.
• Prepare daily and weekly company performance reports.
• Help manage operational calls, texts, and shared inboxes.
• Coordinate customer follow-up, review requests, rebooking, and retention efforts.
• Manage invoicing, accounts receivable tracking, and collections follow-up.
• Support leadership with calendars, meetings, proposals, and administrative priorities.
• Maintain company scorecards, SOPs, recurring reports, and software administration.
• Assist with job postings, applicant screening, and interview scheduling.

Skills

Highly organized

Detail-oriented

Initiative

Clear communication

Time management

Tools

MS Office

Email management

Job description

Shine is hiring a highly organized, dependable administrative professional to support our leadership team in Cincinnati. You’ll own communication flow, reporting, follow-up, billing, and the administrative systems that keep the business running smoothly.

This is more than a traditional role: you’ll work directly with company leadership, manage calendars, prepare performance reports, coordinate invoicing, and help grow into larger operations responsibilities as Shine expands.