Operations Excellence Manager - W&L | 3PL

Iron Mountain; United States; Remote; USD 93,000 - 125,000; Full time

Benefits offered by this job

Remote work

Travel opportunity 50–75%

Flexible work options

Health & retirement plans

Learning opportunities

Job summary

Iron Mountain is seeking a vision-driven Operations Excellence Manager - W&L | 3PL to join our Warehouse & Logistics Operations team. In this high-impact role, you will champion continuous improvement across our third-party logistics network and collaborate with external clients and site leaders, embedding Lean principles and optimizing process workflows to elevate operational performance.

You will lead Kaizen events, establish KPIs, and mentor teams in Lean Six Sigma, driving training and

Qualifications

• 5+ years of experience in warehousing, fulfillment, distribution center operations, supply chain, or third-party logistics (3PL).
• Strong knowledge of Lean Six Sigma principles, value stream mapping, Kaizen facilitation, and process redesign techniques (Lean Six Sigma Green/Black Belt or PMP preferred).
• Proven experience owning operations launch support, facility startups, and direct customer-facing initiatives.
• Demonstrated financial and analytical acumen with the ability to connect operational improvements directly to business outcomes.

Responsibilities

• Drive Process Optimization: Lead continuous improvement initiatives, Kaizen events, and value stream mapping to eliminate inefficiencies and enhance productivity, quality, and velocity across facilities.
• Support Business Launches: Partner with cross-functional stakeholders to support new 3PL customer launches, facility startups, and operational scale-ups across North America.
• Standardize Performance Frameworks: Establish, monitor, and refine standardized KPIs and leadership standard work aligned with strategic and financial goals.
• Cultivate a Continuous Improvement Culture: Mentor and coach site leaders, operational teams, and developing practitioners in Lean Six Sigma methodologies and structured problem-solving.

Skills

Lean Six Sigma

Kaizen

Value stream mapping

Process redesign

PMP

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Iron Mountain is seeking a vision-driven Operations Excellence Manager - W&L | 3PL to join our Warehouse & Logistics Operations team.

In this high-impact role, you will play a central part in championing continuous improvement and driving launch success across our third-party logistics network. You will have the opportunity to partner directly with key external clients and site leaders, embedding Lean principles and optimizing process workflows to elevate operational performance. Here, your leadership and continuous improvement expertise will directly shape the productivity, quality, and velocity of our growing warehousing and logistics footprint.

What You'll Do (Responsibilities)

In this role, you will:

• Drive Process Optimization : Lead continuous improvement initiatives, Kaizen events, and value stream mapping to eliminate inefficiencies and enhance productivity, quality, and velocity across facilities.
• Support Business Launches : Partner with cross-functional stakeholders to support new 3PL customer launches, facility startups, and operational scale-ups across North America.
• Standardize Performance Frameworks : Establish, monitor, and refine standardized KPIs and leadership standard work aligned with strategic and financial goals.
• Cultivate a Continuous Improvement Culture : Mentor and coach site leaders, operational teams, and developing practitioners in Lean Six Sigma methodologies and structured problem-solving.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

• 5+ years of experience in warehousing, fulfillment, distribution center operations, supply chain, or third-party logistics (3PL).
• Strong knowledge of Lean Six Sigma principles, value stream mapping, Kaizen facilitation, and process redesign techniques (Lean Six Sigma Green/Black Belt or PMP preferred).
• Proven experience owning operations launch support, facility startups, and direct customer-facing initiatives.
• Demonstrated financial and analytical acumen with the ability to connect operational improvements directly to business outcomes.

What We Offer (Benefits)

• Location: Remote Southern CA (with 50-75% travel requirement)
• Flexible work options to support work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Reasonably expected salary range: $93,400.00 - $124,500.00

Please note that an employee's starting salary may vary based on a variety of factors. WhereState, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Operations Group