Operations Director – Laundry Services

Creative Financial Staffing, LLC; Miami (FL); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

PTO

Company vehicle and phone provided

Job summary

Creative Financial Staffing, LLC in Miami, FL seeks a Director of Operations for Laundry Services to lead multiple high-volume facilities, drive productivity and cost control, and develop plant leaders.

You'll oversee regional operations initially with expansion to all six facilities, traveling about 60% to stay connected with sites, and reporting to senior leadership. The role offers a base salary of $180K–$220K plus KPI bonus and comprehensive benefits.

Qualifications

• Laundry industry or manufacturing experience required.
• Proven experience overseeing multiple operating locations or facilities.
• Strong background in plant operations, productivity, staffing, scheduling, and labor management.
• Demonstrated success improving operational efficiency and controlling costs.
• Experience developing and leading plant managers or other senior operational leaders.
• Hands-on leadership style with the ability to balance strategic thinking with day-to-day operational execution.
• Comfortable traveling approximately 60% to maintain a strong presence across facilities.

Responsibilities

• Provide operational leadership across multiple high-volume facilities.
• Coach, mentor, and hold plant managers accountable for performance and results.
• Identify and execute cost-saving and operational improvement initiatives.
• Optimize staffing levels, scheduling, labor utilization, and overtime.
• Ensure facilities consistently meet production requirements and customer commitments.
• Maintain operational stability through equipment issues, staffing challenges, leadership transitions, and other business disruptions.
• Establish greater consistency in processes, procedures, and operating standards across locations.
• Monitor key performance indicators and translate operational data into actionable improvements.
• Drive measurable gains in productivity, retention, efficiency, and overall cost performance.

Job description

Director of Operations - Laundry Services

Base Salary: $180,000 to $220,000 + operational KPI-based bonus
Location: Miami, FL

The Opportunity

We are seeking an accomplished Director of Operations to oversee and elevate performance across a growing network of high-volume facilities. This is a highly visible leadership role for an operations professional who knows how to develop strong plant leaders, improve efficiency, control costs, and create consistency across multiple locations.

The position will initially focus on regional operations, with the opportunity to expand into oversight of all six facilities as the organization continues to grow.

Why Consider This Opportunity?

• Join an established organization with 20+ years of industry success and continued expansion ahead
• Step into a highly influential leadership role with significant autonomy and decision‑making authority
• Begin with regional oversight and grow into broader responsibility across all six facilities
• Partner directly with senior leadership to strengthen operational performance
• Lead experienced plant management teams across multiple markets
• Drive meaningful improvements in productivity, labor efficiency, employee retention, overtime, and cost control
• Help establish consistent operating standards and best practices across the organization
• Make a direct impact on future growth, operational strategy, and scalability
• Competitive $180K to $220K base salary plus KPI-driven bonus
• Comprehensive benefits including health insurance, 401(k) with company match, and PTO
• Company vehicle and phone provided

What You'll Be Responsible For

• Provide operational leadership across multiple high-volume facilities
• Coach, mentor, and hold plant managers accountable for performance and results
• Identify and execute cost-saving and operational improvement initiatives
• Optimize staffing levels, scheduling, labor utilization, and overtime
• Ensure facilities consistently meet production requirements and customer commitments
• Maintain operational stability through equipment issues, staffing challenges, leadership transitions, and other business disruptions
• Establish greater consistency in processes, procedures, and operating standards across locations
• Monitor key performance indicators and translate operational data into actionable improvements
• Drive measurable gains in productivity, retention, efficiency, and overall cost performance

What We're Looking For

• Laundry industry or manufacturing experience required
• Proven experience overseeing multiple operating locations or facilities
• Strong background in plant operations, productivity, staffing, scheduling, and labor management
• Demonstrated success improving operational efficiency and controlling costs
• Experience developing and leading plant managers or other senior operational leaders
• Hands-on leadership style with the ability to balance strategic thinking with day-to-day operational execution
• Comfortable traveling approximately 60% to maintain a strong presence across facilities