Operations Director — Impactful, Data-Driven Leader

Filetwigbay; Springfield (MA); On-site; USD 141,000 - 194,000; Full time

Benefits offered by this job

Robust benefits package

Mentorship program

Job summary

Media Solutions Group in Springfield, MA is seeking an Operations Director to translate ideas into action, supported growth, and measurable contributions. The role offers a clear career path with mentorship and a generous salary range.

You will lead in a fast-paced environment, balancing operational rigor with strategic thinking, and receive hands-on mentorship to become a stronger general professional.

Qualifications

• Writer’s ear for tone in high-stakes emails.
• Calm under bias-to-action chaos in director roles.
• Metrics-driven mindset with eagerness to learn new skills.
• Springfield grounding or adaptability to root quickly.

Responsibilities

• Attend to unglamorous general maintenance tasks.
• Follow safety protocols and best practices at all times.
• Make craft-obsessed judgments without a committee.
• Make general tradeoffs visible so the company can weigh them.
• Meet deadlines while upholding quality standards.
• Make decisive calls when data points diverge.
• Keep Problem Solving documentation current as work grows.

Skills

Writer's tone

Calm under pressure

Metrics-driven

Springfield adaptability

Job description

Media Solutions Group in Springfield, MA is seeking an Operations Director to translate ideas into action, supported growth, and measurable contributions. The role offers a clear career path with mentorship and a generous salary range.

You will lead in a fast-paced environment, balancing operational rigor with strategic thinking, and receive hands-on mentorship to become a stronger general professional.