Operations Director

Currance; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic leader to oversee their revenue cycle operations. This remote position requires expertise in healthcare billing and compliance management, with a focus on enhancing revenue capture and minimizing bad debt. The successful candidate will lead a team, implement patient-friendly policies, and collaborate with various departments to ensure optimal productivity. If you're passionate about driving results and fostering a positive work environment, this is an exciting opportunity to make a significant impact in the healthcare sector.

Benefits

Paid Time Off

401(k) Plan

Health Insurance (Medical, Dental, Vision)

Life Insurance

Paid Holidays

Training and Development Opportunities

Wellness Support

Work-Life Balance Support

Qualifications

• Bachelor’s degree or 8 years of experience in medical revenue cycle leadership.
• 5 years managing physician and hospital PFS departments.

Responsibilities

• Oversee the revenue cycle process ensuring compliance with regulations.
• Develop strategies to minimize bad debt and enhance revenue capture.

Skills

Revenue Cycle Management

Healthcare Billing

Financial Analysis

Compliance Management

Problem Solving

Communication Skills

Leadership

Strategic Planning

Education

Bachelor's Degree

Certified Revenue Cycle Representative (CRCR)

Certified Healthcare Financial Professional (CHFP)

Job description

We are hiring in the following states:
AZ, CA, CO, CT, FL, GA, HI, IL, MA, ME, MN, MO, NC, NJ, NV, OK, PA, SD, TN, TX, VA, WA

This is a remote position. Candidates who meet the minimum qualifications will be required to complete a video prescreen to move forward in the hiring process.

At Currance, we believe in recognizing the unique skills and experiences that each candidate brings to our team. Our overall compensation package is competitive and is determined by a combination of your experience in the industry and your knowledge of revenue cycle operations. We are committed to offering a rewarding environment that aligns with both individual contributions and our company goals.

Benefits include paid time off, 401(k) plan, health insurance (medical, dental, and vision), life insurance, paid holidays, training and development opportunities, a focus on wellness and support for work-life balance, and more.

Please note that we are looking for people who have hospital billing experience incollections and have some HB billing experience,in high dollar collections, adjustments and denials management.

Job Overview

Oversee the revenue cycle process from insurance verification to billing and collections, ensuring compliance
with federal and state regulations. Develop and implement strategies to minimize bad debt, enhance revenue
capture, and improve overall cash flow and profitability of the customer.

Job Duties and Responsibilities

• Achieve operational goals and cashflow targets.
• Develop and implement strategies to minimize bad debt, enhance revenue capture, and improve overall cash flow and profitability of the organization.
• Collaborate with clinical departments to ensure accurate and timely documentation and coding of services for billing purposes.
• Analyze financial data and reports to identify trends, issues, and opportunities for improvement within the revenue cycle process.
• Lead, mentor, and manage the revenue cycle team, setting performance standards and goals to achieve optimal productivity and efficiency.
• Implement patient-friendly billing policies and procedures to enhance patient satisfaction and compliance with payment obligations.
• Responsible for all process activities performed for each client.
• Provides ongoing workforce and leadership development for the Operations team members.
• Provides direction to managers and staff relative to compliance and regulatory requirements.
• Serves as primary contact for service-facing issues, presentations, and communications with clients.
• Develops presentations and other required communication material for client-facing conversations.
• Manages vendor relationships, as necessary.
• Monitors KPI milestones to proactively resolve potential issues.
• Serves as SME for sales pursuits.

Qualifications

• Bachelor’s degree or minimum 8 years of direct experience in leadership of medical revenue cycle roles
• 5 years of experience managing physician and hospital PFS departments
• Certified Revenue Cycle Representative (CRCR) and Certified Healthcare Financial Professional (CHFP) from the Healthcare Financial Management Association (HFMA).
• Experience with a wide variety of healthcare providers and provider service offerings
• Experience working with various healthcare professionals, such as clinicians, clerical, insurance company representative, executives, and line staff.
• Experience with managing remote/virtual working teams.
• 3 years of experience mentoring exempt and non-exempt staff.

Knowledge, Skills, and Abilities

• Knowledge of the healthcare industry.
• Knowledge of revenue cycle management.
• Knowledge of HIPAA and PHI regulations.
• Skilled in healthcare billing.
• Skilled in compliance management.
• Skilled in financial analysis.
• Skilled in patient access services.
• Skilled in revenue integrity.
• Skilled in payer contracting.
• Skilled in communication (verbal and written).
• Skilled in problem solving and decision-making.
• Skilled in time management and organization.
• Ability to engage in high-level strategic planning and decision-making.
• Ability to work in a diverse, remote environment.
• Ability to multitask and work well under pressure.
• Ability to motivate others.

Please note that a background check and exclusion verification will be conducted for anyone hired with Currance.