Operations Director

Social Innovation Lab; Tampa (FL); On-site; USD 132,000 - 200,000; Full time

Job summary

Social Innovation Lab in Tampa, FL is hiring an Operations Director who will own end-to-end processes across a slice of the organization's mission. The role emphasizes outcomes, trust-building, and meticulous execution within a flexible, Tampa-based operation.

The right candidate will bring 10+ years of people management experience and a scrappy-to-scalable mindset, with comfort in a Tampa cadence and a focus on delivering results for the organization and its clients.

Qualifications

• 10+ years of people management experience.
• Strong track record in operations leadership.
• Comfort with the contract cadence of a Tampa-based operation.

Responsibilities

• Own one slice of Social Innovation Lab's general mission end to end.
• Resolve customer concerns with patience and a focus on outcomes.
• Earn the trust to make inclusive judgment calls without a committee.
• Execute core Operations Director duties with accuracy and consistency.
• Steer Social Innovation Lab's Networking roadmap with both nerve and humility.

Skills

People management

Operations leadership

Customer outcomes

Attention to detail

Job description

We need an Operations Director, full stop, and Social Innovation Lab is willing to back the right Multitasking person with $132,000 - $200,000 and trust. The Tampa role is less about the $132,000 - $200,000 and more about what 10 years of People Management lets you own at Social Innovation Lab.

Key Responsibilities

• Own one slice of Social Innovation Lab's general mission end to end
• Resolve customer concerns with patience and a focus on outcomes
• Earn the trust to make inclusive judgment calls without a committee
• Execute core Operations Director duties with accuracy and consistency
• Steer Social Innovation Lab's Networking roadmap with both nerve and humility

What You'll Bring

• Meticulous attention to detail across every deliverable
• A Social Innovation Lab mindset: scrappy today, scalable tomorrow
• Comfort with the contract cadence of a Tampa-based operation
• The kind of empathy that makes hard feedback land softly

For general teams who've been burned before, Social Innovation Lab is the supportive Tampa, FL partner that finally keeps its promises. Feedback flows in every direction, so good ideas reach the table no matter who voices them.

Our Social Innovation Lab offer is built to keep you: $132,000 - $200,000, coaching, benefits, and hours that flex around the FL life you want.

Currently hiring in Tampa, FL, with a fresh listing as of today.