Ops Director, Social Innovation Lab — Flexible Hours & $132k–$200k

Social Innovation Lab; Tampa (FL); On-site; USD 132,000 - 200,000; Full time

Job summary

Social Innovation Lab in Tampa, FL is hiring an Operations Director who will own end-to-end processes across a slice of the organization's mission. The role emphasizes outcomes, trust-building, and meticulous execution within a flexible, Tampa-based operation.

The right candidate will bring 10+ years of people management experience and a scrappy-to-scalable mindset, with comfort in a Tampa cadence and a focus on delivering results for the organization and its clients.

Qualifications

• 10+ years of people management experience.
• Strong track record in operations leadership.
• Comfort with the contract cadence of a Tampa-based operation.

Responsibilities

• Own one slice of Social Innovation Lab's general mission end to end.
• Resolve customer concerns with patience and a focus on outcomes.
• Earn the trust to make inclusive judgment calls without a committee.
• Execute core Operations Director duties with accuracy and consistency.
• Steer Social Innovation Lab's Networking roadmap with both nerve and humility.

Skills

People management

Operations leadership

Customer outcomes

Attention to detail

Job description

Social Innovation Lab in Tampa, FL is hiring an Operations Director who will own end-to-end processes across a slice of the organization's mission. The role emphasizes outcomes, trust-building, and meticulous execution within a flexible, Tampa-based operation.

The right candidate will bring 10+ years of people management experience and a scrappy-to-scalable mindset, with comfort in a Tampa cadence and a focus on delivering results for the organization and its clients.