Senior Operations Manager

Energy Innovation Corp; Sunnyvale (CA); Hybrid; USD 152,000 - 220,000; Full time

Benefits offered by this job

401(k) matching

Flexible remote options

Job summary

Social Innovation Lab in Sunnyvale, CA is seeking a Senior Operations Manager to lead day-to-day operations with hands-on ownership. You will coordinate across multi-time-zone teams, drive process improvements, and ensure a top-tier customer experience while aligning with company goals.

The role offers a salary of $152,000 to $220,000, optional flexible remote work, and 401(k) matching. You'll join a collaborative team that values rapid execution and clear stakeholder communication.

Qualifications

• Clear communication that translates jargon into plain English.

Responsibilities

• Coordinate collaboration across three time zones and two tools.
• Communicate progress, blockers, and results to stakeholders and leadership.
• Own the day-to-day rhythm of operations in Sunnyvale, CA.
• Ensure customer experience through project management changes.
• Guard compliance with company policies and CA regulations.

Skills

Interpersonal skills

Job description

Here’s the deal: Social Innovation Lab needs a Senior Operations Manager, you bring 6 of Interpersonal Skills, and together we make Sunnyvale, CA a little less ordinary. This manager role pairs a $152,000 - $220,000 salary with hands-on ownership, a collaborative team, and clear opportunities to level up.

Key Responsibilities

• Carry the Collaboration thread across three time zones and two tools
• Communicate progress, blockers, and results to stakeholders and leadership
• Turn 8 of pattern recognition into faster general calls
• Own the day-to-day rhythm of general work across our Sunnyvale, CA operation
• Guard the Social Innovation Lab customer experience through every Project Management change
• Absorb 6 of context fast and start contributing sooner
• Ensure compliance with company policies and applicable CA regulations
• Deliver flat-and-fast results that align with broader business objectives

What You'll Bring

• A communication style that translates jargon back into plain English
• A growth mindset and openness to constructive feedback
• Manager-caliber judgment about when to lift and when to absorb
• Sharp organizational skills and an ability to juggle multiple workstreams

Social Innovation Lab spent 8 years in the trenches of general so its clients across Sunnyvale, CA wouldn't have to. Learning out loud is encouraged here, so share the Work-Life Balance rabbit hole you fell down yesterday.

In return for your Adaptability expertise, you'll earn $152,000 - $220,000 along with 401(k) matching and flexible remote options.

Interviews for Sunnyvale, CA candidates are being booked throughout the month.