Operations Director

RSM; Santa Rosa (CA); On-site; USD 196,000 - 303,000; Full time

Job summary

RSM in Santa Rosa, CA is seeking an Operations Director who will own critical initiatives, mentor staff, and align operational efforts with the company mission. This leadership role emphasizes clear communication, proactive stakeholder engagement, and hands-on ownership of key processes.

The position offers a fast-paced environment with a focus on scalable ownership, mentorship, and the path from operations to senior general work.

Qualifications

• Authorized to work in the United States without sponsorship.
• Strong written communication for meeting recaps and updates.
• Ownership mindset for high-stakes environments.
• 12+ years of experience with strong instincts.
• Comfort in a fast-paced, playfully-serious setting.
• Santa Rosa network or ability to build one from scratch.
• Clear, tidy documentation and record-keeping.

Responsibilities

• Turn 12 of pattern recognition into faster general calls.
• Step in on additional duties that support the wider RSM mission.
• Onboard, mentor, and guide newer team members when called upon.
• Keep Santa Rosa, CA stakeholders briefed without burying them in updates.
• Map the handoffs between CA teams so nothing falls in the cracks.
• Pair Problem Solving fluency with the patience to explain it plainly.

Skills

Stakeholder management

Leadership

Communication

Mentorship

Job description

We're hiring an Operations Director in Santa Rosa who's ready to learn fast, contribute early, and grow with the company. Come own your work at RSM: $196,000 - $303,000, a supportive team, and 11 years of Stakeholder Management put to good use.

Key Responsibilities

• Turn 12 of pattern recognition into faster general calls
• Step in on additional duties that support the wider RSM mission
• Onboard, mentor, and guide newer team members when called upon
• Keep Santa Rosa, CA stakeholders briefed without burying them in updates
• Map the handoffs between CA teams so nothing falls in the cracks
• Pair Problem Solving fluency with the patience to explain it plainly

What You'll Bring

• Authorized to work in the United States without sponsorship
• A communicator who writes the meeting recap nobody asked for but everyone reads
• An appetite for ownership that scales with the stakes
• 12+ years that left you with strong instincts and few ilus
• Comfort working in a fast-paced, playfully-serious environment
• A Santa Rosa network, or the hustle to build one from scratch
• Clarity of thought that shows up in tidy documentation

At RSM, a clarity-seeking Santa Rosa-based studio, the whole mission boils down to making Problem Solving feel effortless for everyone downstream. The safety-first pace here is real, but so is the permission to log off and recover.

Compensation lands at $196,000 - $303,000, mentorship is built in, and the path from here to senior general work is mapped, not vague.

We just reopened this Operations Director req and are eager to meet new people.