Operations Director

Balfour Beatty Communities; Kittery (ME); On-site; USD 95,000 - 101,000; Full time

Job summary

Balfour Beatty Communities is seeking an Operations Director to lead the installation's property and facility operations and to drive exceptional living standards for residents. You will oversee leasing, maintenance, budgeting, and team development within our WeCare culture.

The role requires strong financial acumen, 5 years in related management, and a proven track record in strategic operations. On-site leadership offers opportunities to influence outcomes and mentor staff while managing

Qualifications

• High School Diploma or equivalent required.
• Associate0or Bachelors degree preferred.
• 5 years of property management, hospitality management, military or related industry.
• 3 years of people management.
• Strong leadership, collaboration, accountability and decision-making.
• Strong financial acumen and budgeting/forecasting ability.
• Excellent communication and writing skills.
• Ability to manage competing priorities and foster partnerships.
• Drivers license with clean record.
• Accredited Residential Manager (ARM) or CAM designation preferred.

Responsibilities

• Achieve budgeted occupancy and implement marketing strategies.
• Oversee leasing, prospect management and maintenance performance.
• Ensure adherence to company policies and maintenance of data accuracy in Yardi.
• Collaborate with Facility management on maintenance issues and proactive solutions.
• Manage financial tasks including payables/receivables and monthly reports.
• Develop annual budgets and monitor monthly financial targets.
• Lead and develop teams through mentorship and performance feedback.
• Build relationships with stakeholders to achieve installation goals.

Skills

Leadership

Finance acumen

Budgeting

Strategic ops

Communication

People management

Driver's license

ARM CAM

Education

High School Diploma

Associate or Bachelor's degree preferred

Job description

About The Role

The Operations Director is the installation leader and provides strategic oversight of the property’s operations for both community and facility management to achieve the highest levels of exceptional living for residents. The Operations Directors achieves results that promote business success through leading their teams in our company’s We Care culture.

What You'll Be Doing

• Accountable for achieving budgeted occupancy and setting/implementing marketing strategy.
• Ensure property’s adherence to all company policies.
• Set business priorities, supervises leasing and prospect management, and overseeing maintenance performance.
• Responsible for providing assurance on completeness and accuracy of the underlying transaction data in Yardi.
• Collaborates with Facility management on outstanding maintenance issues, identifying reoccurring maintenance problems, and developing proactive solutions.
• Ensures all operational metrics and maintenance metrics are achieved in accordance with business agreements
• Foster and embody a WeCare Culture.
• Interview, hire, onboard and retain talented candidates that will allow the property to achieve their goals.
• Lead and development team members to achieve personal and professional growth within our WeCare culture through mentorship and direction.
• Manages team and business priorities through feedback to improve team performance, building relationships and problem solving.
• Create, maintain, and collaborate relentlessly with all stakeholders including Installation Commands, Housing Partner, Residents, key internal stakeholders, to achieve company and installation goals.
• Take initiative to obtain and action all feedback from key stakeholders above
• Responsible for developing the annual budget and achieving the monthly financial targets.
• Accountable for financial management of the property, including, but not limited to annual budgets, monthly/quarterly financial reports, and monitoring expenditures.
• Processing of various financial tasks to include payables and receivables
• Supports Project Development team as requested for Service partner data calls, meetings, schedules, and visit

Typical Physical Demands

Regularly use hands to manipulate tools, controls, phones, and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 50 lbs.

Typical Work Conditions

Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents, and other staff members during the workday.

Who We're Looking For

• High School Diploma or equivalent required.
• Associate’s or Bachelor’s degree is preferred
• 5 years of property management, hospitality management, military or related industry
• 3 years of people management
• Solid leadership skills to include promoting core values, collaborating, developing others, solid decision making, and accountability
• Strong financial acumen
• Prove ability to create and maintain budgets and forecasting
• Results Driven and detail oriented
• Ability to communicate effectively and speaks and writes with ease, clarity, and impact
• Ability to manage competing priorities
• Ability to create and foster partnership
• Ability to listen attentively and be empathetic
• Possession of a valid state issued Driver’s License and safe driving record are required.
• Candidates should also possess or be willing to obtain either the Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) professional designation.

Company Information

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.

Pay Rate

Pay Rate: $95,000 - $100,5000 yr.*

Salary Policy

• This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, any collective bargaining agreements, and business or organizational needs. No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, incentive, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law and any applicable plan documents.

Job Identifier

#IND123

Equal Opportunity Statement

Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law