OPERATIONS DIRECTOR

Occnet; Hot Springs (AR); On-site; USD 70,000 - 110,000; Full time

Job summary

Occnet is seeking an Operations Director to oversee daily agency operations across all departments in a dynamic non-profit setting. The role requires driving performance, ensuring regulatory compliance, and coordinating policy and strategic initiatives.

Ideal candidates bring 5+ years of progressive management experience in non-profits, with strong budgeting skills and familiarity with accreditation processes. Leadership and supervisory capabilities are essential for success in this role.

Qualifications

• Progressive management experience in non-profit organizations.
• Experience with accreditation and regulatory compliance is preferred.
• Budget management experience is essential.

Responsibilities

• Oversee daily agency operations across all departments.
• Internally audit departments to monitor performance indicators and ensure best practices.
• Ensure compliance with COA, DHS licensing, state and federal laws.
• Collaborate with Grants & Compliance Director.
• Coordinate policy development and organizational procedures.
• Oversee budgeting, purchasing, facilities, technology, risk management and safety.
• Coordinate strategic initiatives and lead PQI programs.

Skills

Leadership

Supervisory experience

Budget management

Compliance analysis

Grant implementation

Non-profit operations knowledge

Education

Bachelor’s Degree

Master’s Degree preferred

Job description

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About Us

OPERATIONS DIRECTOR

Duties and Responsibilities:

Oversee daily agency operations across all departments.

Internally audit departments to monitor operational performance indicators and ensure best practices are used.

Ensure compliance with Council on Accreditation (COA), DHS licensing, state and federal laws

Work closely with Grants & Compliance Director.

Ensure compliance with contractual requirements.

Participate and support Performance & Quality Improvement (PQI) initiatives.

Coordinate policy development and organizational procedures.

Collaborate on budgets and purchasing.

Oversee facilities, technology, risk management, and safety.

Coordinate strategic initiatives.

Promote collaboration across all agency programs.

Other duties as assigned.

Qualifications:

Bachelor’s Degree (Master’s Degree preferred)

Minimum of 5 years of experience in progressive management.

Experience with non-profits and non-profit operations.

Experience with grant implementation.

Leadership experience is a must.

Supervisory experience.

Budget management.

Accreditation and compliance knowledge preferred.

Knowledge of non-profit organizations.

Compliance analysis.

Agency Requirements:

• Must be able to pass initial and random drug screening and maintain annual TB card
• Must have a current Arkansas Driver’s license and insurable under OCYFS’s commercial vehicle insurance policy for those whose job requires provision of transportation.
• Must receive child maltreatment clearance through the Arkansas Child Maltreatment Central Registry.
• Must receive adult maltreatment clearance through Arkansas Protective Services-Adult Maltreatment Central Registry.
• Must receive Arkansas State Police criminal background clearance as mandated by Arkansas Department of Human Services, Minimum Licensing Standards for Child Welfare Agencies.
• Complete CPR/First aid and behavior management training when job requires working directly with clients in residence
• Must attend and complete all staff development trainings as required by grantors and agency
• Must participate in agency-wide PQI program
• Must maintain current licensing or certification for any position that requires such