Operations Data Coordinator

Central Park Conservancy; New York (NY); On-site; USD 65,000 - 83,400; Full time

Job summary

Central Park Conservancy seeks an Operations Data Coordinator to assist in managing its GIS deployment and related data platforms. The ideal candidate will provide data support across departments, ensure database integrity, and support new functionalities. Responsibilities include receiving service requests, maintaining geospatial tools, and collaborating on data collection projects. A Bachelor's Degree and experience with ArcMap or QGIS are required. The salary ranges from $65,000 to $83,400 based on experience. This is an in-person position located in New York City.

Qualifications

• 1+ year of experience with ArcMap, ArcGIS Pro, or QGIS.
• Valid driver’s license, or ability to attain within 90 days after hire.
• Eagerness to define and solve problems.

Responsibilities

• Receive and manage incoming service requests from field staff.
• Assist with training GIS application users.
• Ensure database integrity by maintaining data accuracy.

Skills

ArcMap

ArcGIS Pro

QGIS

Microsoft Office Suite

Oral and written communication

Problem-solving

Education

Bachelor’s Degree in a related field

Tools

ArcGIS Portal

ArcGIS Online

Python

R

SQL

Job description

Department: Operational Planning and Administration

Status: Full-time, Non-exempt

Schedule: 7AM – 3:30PM, flexible to program needs

Position Summary

The Operations Data Coordinator assists in maintaining and managing the Central Park Conservancy’s Enterprise ArcGIS deployment, OpenGov Enterprise Asset Management (EAM) system (formerly Cartegraph), and related data platforms. This role provides data and administrative support for various departments throughout the Conservancy, as well as supporting or improving legacy workflows and developing new, data-driven processes. Reporting directly to the Manager of Data Systems, the Operations Data Coordinator is part of a team dedicated to improving, standardizing, and aligning all park-based GIS and Operations data management functions to meet organizational goals and objectives.

Duties and Responsibilities

• Receive and manage incoming service requests from field staff and other agencies
• Assist with training of GIS and other application users on best practices, functionality, and standard operating procedures
• Write and maintain departmental standard operating procedures, memos, and correspondence
• Support and integrate new functionalities, procedures, or business processes across various departments
• Ensure database integrity by maintaining data accuracy and consistency; routinely check for errors, anomalies, and duplications
• Maintain and troubleshoot internal web mapping and geospatial tools; publish and troubleshoot web services; develop and maintain custom Esri web applications such as Instant Apps, Dashboards, and Experience Builder.
• Collaboratively develop, implement, and oversee field data collection projects using Field Maps or similar applications
• Ensure quality of field data entry by periodically accompanying field staff during data collection
• Generate and distribute routine maintenance summaries; ensure the functionality and efficiency of existing reports; assist with the development of new reports
• Create and deliver map or data requests on an as-needed basis, using GIS and database tools
• Proactively coordinate seasonal processes including but not limited to: tree work order creation, turf and tree pest data management and reporting, asset maintenance, and lifecycle data management
• Create custom queries, automations, and dashboard displays as needed using ArcGIS Enterprise, within the EAM system, or other related data platforms
• Provide software installation and upgrade support
• Provide administrative support for senior managers and perform general office duties

Additional Project-Based Work

As directed, the Operations Data Coordinator will be responsible for project-based tasks or activities, either on a limited term basis or on an ongoing basis. This may include coordination of activities with other departments, tasks related to data, spreadsheets, or geospatial software. Other examples may include conducting research, providing summary memos, and managing aspects of the park’s asset management program. These and other duties will be assigned as they are identified by the team as well as operations leadership.

• Bachelor’s Degree from an accredited college in a related field and 1+ year of experience with ArcMap, ArcGIS Pro, or QGIS
• Effective oral and written communication skills
• Experience with Microsoft Office Suite
• Ability to work collaboratively with a wide range of field and management staff across multiple projects
• An eagerness to define and solve problems, as well as the ability to learn on the job while meeting project deadlines
• Valid driver’s license, or ability to attain within 90 days after hire strongly desired. Accommodations relating to this requirement may be made on a per-case basis

Preferred Skills

• Experience using or administering ArcGIS Portal or ArcGIS Online
• Experience with mobile spatial data collection software such as Collector, Survey123, or Field Maps
• Understanding of relational database and geodatabase structure and function; experience with database administration and cloud-based systems is desirable
• Experience with, or a desire to learn, Python, R, SQL or a related language for data management and scripting purposes
• Experience creating data visualization tools and/or dashboards
• Experience in one of the following or another related field: urban forestry, turf management, park management, natural resource or environmental management, municipal asset management, or public policy
• Knowledge of cartography principles and best practices

Salary: $65,000 - $83,400 based on experience.

Note: This is an in-person (not remote) position.

Safety Requirements

Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort to assure a safe environment and compliance with federal, state, and local safety regulations. Employees are expected to obey safety rules and to exercise caution in all their work activities. Accordingly, employees should be aware of any hazards, which could cause an injury or accident (e.g., spills, obstacles in walkways, etc.). If an employee discovers a potentially dangerous condition, he/she should alert other employees and notify his/her supervisor immediately.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Duties, responsibilities and activities may change at any time with or without notice.