Operations & Data Analyst

Drexel University; Philadelphia (Philadelphia County); Hybrid; USD 52,000 - 79,000; Full time

Job summary

Drexel University is seeking an Operations and Data Analyst to maintain the accuracy of student records, manage TPAR settings, audits, and co-op calendar operations. You will compile data for annual reports and respond to data requests for internal and external constituents.

The role requires strong MS Office and Excel skills, experience with Banner/OAS is preferred, and the ability to work in a hybrid environment within the Steinbright Center.

Qualifications

• Bachelor's Degree or equivalent combination of education and work experience.
• 2+ years relevant professional work experience.
• High level proficiency with MS Office and advanced Excel.
• Ability to learn new technical skills and analyze reports from databases.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to collaborate with multiple university departments.

Responsibilities

• Audit and generate reports for cycle and round data for jobs, applications, interviews and placements.
• Monitor co-op records and collaborate with Steinbright staff to resolve issues.
• Manage BannerJob Output data and update co-op cycles with SCDC Ops mailbox.
• Provide support for Steinbright systems and Banner, DrexelOne, OAS, TimeTrade.
• Process ad-hoc data requests from Drexel departments and partners.
• Prepare, review and audit reports and manage department communications.
• Assist with evaluating Steinbright processes and procedures.
• Other duties as assigned.

Skills

Report generation

Data analysis

Multitasking

Team collaboration

Discretion

Independent work

Education

Bachelor's degree

Tools

MS Office

Excel

Banner

OAS

Job description

Job Summary

Under the general direction of the Assistant Director for Operations, the Operations and Data Analyst is responsible for maintaining the accuracy and integrity of student records including TPAR setting and changes, student record audits for round reporting. This position is also responsible for the maintenance of the co-op calendar and University Calendar operations. In addition, the position compiles data for annual reports, fact sheets, and various data requests for internal and external constituents.

Essential Functions

• Audit and generate reports for cycle and round data for jobs, applications, interviews and placements. This includes being responsible for notifying Co-op Team Leads and co-op advisors of irregularities and issues that may need follow-up.
• Monitor student co-op records via the SCDCOps RN queue. Sending and receiving changes via SCDC TPAR mailbox, updating co-op cycles, and collaborate with Steinbright staff to resolve student record issues.
• Manage daily BannerJob Output data. Receiving job output and monitoring the students records via SCDC Ops mailbox, updating co-op cycles, and collaborate with Steinbright staff to resolve student record issues.
• Serve as support contact and direct concerns to the appropriate department for Steinbright systems and database functions in Banner, DrexelOne, OAS, TimeTrade, etc.
• Process ad-hoc data requests from external Drexel departments and Steinbright employer partners.
• Prepare, review, and audit reports and manage communications for the department.
• Assist with assessing and analyzing Steinbright processes and procedures.
• Other duties as assigned.

Required Qualifications

• Minimum of a Bachelor's Degree or the equivalent combination of education and work experience. (Please review the Equivalency Chart for additional information).
• Minimum of 2 years relevant professional work experience.
• High level proficiency with MS Office.
• Intermediate to advance level Excel experience.
• Proven ability to learn and adapt to new technical skills.
• Ability to generate and analyze reports from database systems.
• Ability to accurately track details and handle multiple assignments simultaneously in fast-paced environment.
• Ability to interact effectively with multiple departments within the university. Proven ability to take initiative and work both independently and in a team.
• Ability to exercise discretion and judgment with sensitive and confidential matters.

Preferred Qualifications

• Experience with Banner and OAS or similar systems preferred.

Location

• Hybrid/Flexible Work Arrangement

Additional Information

This position is classified as Exempt, grade J. Compensation for this grade ranges from $ 52,360.00 to $ 78,530.00 per year. Please note that the offered rate for this position will vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel's compensation framework. For information about benefits, please review Drexel's Benefits Brochure.

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