Operations & Customer Experience Coordinator

Damco Spain SL; Town of Norway (WI); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Maersk is seeking an Operations Coordinator for their center in Grimstad to support Norwegian customer services and handle various local administrative tasks.

The role involves acting as an ambassador for the company with customers, contributing to a positive work environment, and participating in daily operations. Strong organizational skills, initiative, and the ability to work independently and with a team are essential, along with good Norwegian and English language skills.

Qualifications

• A positive and service-minded person who enjoys working with people and takes pride in providing a great customer experience.
• Structured and organized, able to multitask and prioritize when busy; self-motivated and a strong team player.
• Experience from customer service, administration, booking, course coordination or similar roles.
• Education in administration, customer service, business or related field is beneficial, but experience can compensate.
• Good digital skills and be comfortable learning new systems; strong written and spoken Norwegian and English.
• Reliable, solution-oriented, approachable and helpful to customers and colleagues.

Responsibilities

• Be an ambassador for our company towards customers and participants.
• Contribute to a good working environment.
• Be part of the daily operations.

Job description

Maersk is seeking an Operations Coordinator for their center in Grimstad to support Norwegian customer services and handle various local administrative tasks.

The role involves acting as an ambassador for the company with customers, contributing to a positive work environment, and participating in daily operations. Strong organizational skills, initiative, and the ability to work independently and with a team are essential, along with good Norwegian and English language skills.