Operations Coordinator

Damco Spain SL; Town of Norway (WI); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Maersk is seeking an Operations Coordinator for their center in Grimstad to support Norwegian customer services and handle various local administrative tasks.

The role involves acting as an ambassador for the company with customers, contributing to a positive work environment, and participating in daily operations. Strong organizational skills, initiative, and the ability to work independently and with a team are essential, along with good Norwegian and English language skills.

Qualifications

• A positive and service-minded person who enjoys working with people and takes pride in providing a great customer experience.
• Structured and organized, able to multitask and prioritize when busy; self-motivated and a strong team player.
• Experience from customer service, administration, booking, course coordination or similar roles.
• Education in administration, customer service, business or related field is beneficial, but experience can compensate.
• Good digital skills and be comfortable learning new systems; strong written and spoken Norwegian and English.
• Reliable, solution-oriented, approachable and helpful to customers and colleagues.

Responsibilities

• Be an ambassador for our company towards customers and participants.
• Contribute to a good working environment.
• Be part of the daily operations.

Job description

Are you our new Operations Coordinator at our center in Grimstad?

We Offer

Operation Coordinator is a part of the Norwegian Customer support and also hold various local administrative support responsibilities and operational tasks

Key Responsibilities

• Be an ambassador for our company towards customers and participants
• Contribute to a good working environment
• Be a part of the daily operations

We are looking for

A positive and service-minded person who enjoys working with people and takes pride in providing a great customer experience.

Structured and organized, comfortable handling several tasks at the same time, and able to prioritize when things get busy. You take initiative, see what needs to be done, and are comfortable working independently while also being a strong team player.

Experience from customer service, administration, booking, course coordination or similar roles would be an advantage. Relevant education within administration, customer service, business or a related field is beneficial, but relevant experience and the right personal qualities can compensate for formal education.

Good digital skills and be comfortable learning new systems. As you will communicate with both Norwegian and international customers and colleagues, good written and spoken Norwegian and English is important.

Most importantly, someone who is reliable, solution-oriented, approachable and genuinely enjoys helping both customers and colleagues.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.