Operations Coordinator, Waste Management Services

GFL Industries; Houston (TX); On-site; USD 37,000 - 58,000; Full time

Benefits offered by this job

Competitive wages

Overtime available

Comprehensive benefits package

401(k) matching and profit sharing

Paid time off

Employee Assistance Program

Growth and advancement opportunities

Job summary

GFL Environmental Services is seeking a Service Coordinator in Houston to support daily operations, communicate with the Operations team, and help manage logistics and shipping processes.

The role requires 1–3 years in customer service or dispatch, proficiency with MS Office and dispatch software, and strong problem-solving abilities in a fast-paced setting. On-site position with growth opportunities and a comprehensive benefits package.

Qualifications

• 1–3 years in customer service, dispatch, or logistics.
• Proficiency with MS Office (Excel, Outlook) and a dispatcher/customer portal, plus ability to learn new software (e.g., Google).
• Strong problem-solving, high attention to detail, and multitasking in a fast-paced environment.
• High School Diploma or GED required; related certifications or coursework in logistics/environmental fields are a plus.

Responsibilities

• Support daily communications with Operations Supervisor to meet production expectations.
• Assist in running the system as needed by Operations.
• Report contamination details to carriers with photo documentation.
• Provide monthly shipping information reports to carriers.
• Enforce PPE and sign-in/out procedures.
• Greet visitors and direct staff as needed at the plant.
• Handle front-office duties, mail, and voicemail.
• Enter shipping information into reports and maintain shared folders.
• Support lunch breaks, sick time, and vacation coverage for scale personnel.
• Coordinate with carriers about policy updates and weight limits.

Skills

Customer service

Dispatch

Logistics

MS Office

Dispatch software

Education

High School Diploma or GED

Tools

MS Office (Excel, Outlook)

Customer portal

Job description

About GFL Environmental Services

GFL Environmental Services is your true one-stop provider across North America, specializing in liquid waste and soil remediation services. We focus on delivering specialized environmental solutions across a broad range of industries. Driven by an uncompromising commitment to safety, we aspire to become North America's leading Environmental Services provider. Our vision is to be Green For Life-it's at the core of our business strategy and central to every service we provide. We bring this vision to life by offering accessible, sustainable environmental solutions for our customers and the communities we serve. To learn more about GFL Environmental Services, visit: gesi.gflenv.com

Join our team as a Service Coordinator at GFL Environmental!

Why Join GFL?

GFL Environmental is the only major diversified environmental services company in North America. As part of Team Green, you'll enjoy career growth opportunities, competitive benefits, and the chance to make a positive impact every day.

What's in it for you:

• Competitive wages
• Overtime available
• Comprehensive benefits package
• 401(k) matching and profit sharing
• Paid time off
• Employee Assistance Program
• Growth and advancement opportunities

What you'll do:

• Support / Communicate with Operations Supervisor daily to ensure production expectations are being met.
• Help run the system when needed by Operations.
• Report contamination received to carriers with photo documentation
• Provide ticket information monthly to carriers
• Enforce PPE and sign in/out procedure.
• Greets visitors to plant, contacts appropriate staff when visitors arrive.
• Facilitate front office duties, ship/receive parcels and mail, maintain voicemail etc.
• Enter all shipping information into reports as needed
• Maintain shared folder information for staff
• Support scale for lunch breaks, sick time, vacation
• Review night shift tasks are complete, fill in where necessary
• Communicate with carriers on updates to company policy
• Ensure weight limits are met for each outgoing shipment
• Reschedule trucks as needed
• Advise the next shift of any special instructions carrying over from day shift
• Provide training to new scale personnel as required.

What's required:

• 1-3 years in customer service, dispatch, or logistics (prior experience in waste management/environmental services is preferred).
• Proficiency with MS Office (Excel, Outlook) and customer portal or dispatch software and ability/willingness to work with new software (i.e. Google)
• Strong problem-solving skills, high attention to detail, and the ability to multitask in a fast-paced operational environment.
• High School Diploma or GED required; relevant certifications or coursework in logistics/environmental fields are a plus.

Join Team Green and build your career with GFL Environmental today!

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required.

Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.