Operations Coordinator Surgical Services

Partner's Healthcare; Dover (NH); Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Career advancement opportunities

Differentials

Bonuses where applicable

Recognition programs

Descripción de la vacante

Wentworth-Douglass Hospital, part of Mass General Brigham, seeks an organized administrative professional to support daily operations in Dover, NH. The role emphasizes MS Office, Excel, and data entry to create dashboards and reports for clinical leaders.

Responsibilities include scheduling, documentation, policy implementation support, inventory tasks, and providing excellent service to patients and staff. 40-hour days with a standard Monday–Friday schedule.

Formación

• Education: High School Diploma or equivalent required; an Associate's Degree is preferred.
• Experience in administrative or operational support in healthcare settings is required (2-3 years).
• Proficiency with MS Office, especially Excel, for dashboards and reports.

Responsabilidades

• Assist in day-to-day operational activities including scheduling, reporting, and correspondence.
• Prepare and maintain operational documentation and meeting minutes.
• Support policies, procedures, and inventory tracking.
• Provide customer service to patients, visitors, and staff.
• Address operational issues promptly and professionally.

Conocimientos

Excel

Microsoft Office

Educación

High School Diploma

Associates Degree Preferred

Herramientas

UKG

Workday

Descripción del empleo

Site: Wentworth-Douglass HospitalMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This position is full time at Wentworth-Douglass Hospital in Dover, NH and is benefits eligible. Monday through Friday, 8:00am - 4:30pm; Monday may require an earlier start time. The ideal candidate will be highly motivated and organized & have experience with the MSOffice Suit; Excel in particular to enter, manipulate and extract data for dashboards and reports. Experience with UKG, Workday and taking meeting minutes is preferred as this position will support Managers and Clinical Leaders within the Surgical Services department.

Summary

Responsible for supporting the daily operational functions of the organization. This role involves coordinating various administrative and operational tasks, ensuring smooth workflow, and assisting with the implementation of operational procedures.

Does this position require Patient Care? No

Essential Functions

• Assist in managing day-to-day operational activities, including scheduling, reporting, and correspondence.
• Prepare and maintain operational documentation, including reports, records, and meeting minutes.
• Support the implementation and monitoring of operational policies and procedures.
• Assist with inventory management, including tracking supplies, ordering, and ensuring proper stock levels.
• Provide exceptional customer service to patients, visitors, and hospital staff.
• Address and resolve operational issues or concerns in a timely and efficient manner.

Qualifications

Education High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

Experience Experience in an administrative or operational support role, preferably in a healthcare or hospital setting 2-3 years required

Knowledge, Skills and Abilities

• Strong organizational and time management skills with attention to detail.
• Strong interpersonal skills and the ability to work with teams with varied experiences and viewpoints
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Basic understanding of hospital operations and regulatory requirements is a plus.

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occa... 20lbs - 50lbs
• Carrying Occa... 20lbs - 50lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occa... (3-33%)
• Stooping Occa... (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occa... (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Work Details

• Remote Type Onsite
• Work Location 789 Central Avenue
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range $18.78 - $26.80/Hourly
• Grade 4

Benefits

• comprehensive benefits
• career advancement opportunities
• differentials
• premiums and bonuses as applicable
• recognition programs designed to celebrate your contributions and support your professional growth

EEO Statement

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.