Operations Coordinator (Remote - LATAM & EU)

Smart Apartment Data; United States; Remote; USD 28,000 - 39,000; Full time

Benefits offered by this job

Fully remote

Job summary

Smart Apartment Data is seeking an experienced, hands-on operations professional to coordinate workflows and initiatives across the business. You will work with both business and technical teams to keep priorities moving, resolve issues, improve processes, and ensure strong follow-through.

Key duties include coordinating cross-functional workflows, supporting customer operations (onboarding, retention), and tracking priorities with clear updates.

Qualifications

• 5+ years of professional operations experience.
• Experience as Operations Manager or similar role.
• Strong cross-functional coordination and problem-solving.
• Comfortable communicating with business and technical teams.

Responsibilities

• Coordinate workflows and initiatives across different areas of the business.
• Support customer-related operations, including onboarding and retention initiatives.
• Collaborate with Sales, Accounting, Operations, and technical teams to move priorities forward.
• Track priorities, blockers, follow-ups, and next steps.
• Identify operational gaps and determine required people or resources.
• Build and improve processes as business needs evolve.
• Follow through on issues and commitments with clear updates.
• Provide concise progress updates on outstanding items.

Skills

Cross-functional coordination

Process improvement

Operations management

Communication

Job description

We’re looking for an experienced, hands‑on operations professional to help coordinate workflows and initiatives across different areas of our business.

This is a multifaceted role that may support customer operations, process improvement, and other cross‑functional initiatives. You’ll work with both business and technical teams to keep priorities moving, resolve issues, improve processes, and ensure strong follow‑through.

What You’ll Do

• Coordinate workflows and initiatives across different areas of the business.
• Support customer‑related operations, including onboarding, ongoing customer needs, and retention initiatives.
• Work across teams such as Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward.
• Track priorities, blockers, follow‑ups, and next steps.
• Identify operational gaps and help determine the right people or resources needed.
• Build and improve processes as business needs evolve.
• Follow issues and commitments through to completion.
• Provide clear, concise updates on progress and outstanding items.

What We’re Looking For

• 5+ years of professional experience, including substantial hands‑on business operations experience.
• Previous experience as an Operations Manager, Operations Lead, Business Operations Manager, General Manager, or comparable hands‑on operations role.
• Experience working in an established business environment involving multiple teams, functions, and priorities.
• Strong cross‑functional coordination and problem‑solving experience.
• Demonstrated experience owning workflows or initiatives from start to finish.
• Experience improving processes and ensuring consistent follow‑through.
• Comfortable working with both business and technical teams.
• Clear, concise professional communication.

• Compensation: USD $2,500–$3,500 gross/month
• Schedule: Fixed Monday–Friday U.S. Central Time schedule
• Fully remote