Operations Coordinator- Remote

Ryder System; Annapolis (MD); Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

401(k) match

Stock purchase plan

Employee discounts

Holidays & PTO

Maternity leave

Job summary

Ryder System in New Albany, OH is hiring an Operations Coordinator for its Supply Chain Solutions division. This remote-friendly role supports 4th‑party carrier coordination, delivery performance, and accurate billing to ensure customer satisfaction.

Responsibilities include printing delivery tickets, updating RTBS orders, processing RAs, managing the Open RA report, investigating the Over 50 delivery window, and answering carrier invoicing questions.

Responsibilities

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on RTBS report; work with Network Carriers to schedule orders
• Process Return Authorizations (RAs) and related RA tasks for all locations
• Manage the Open RA report (monthly)
• Research orders on the "Over 50" report and obtain PODs or follow up with customers to confirm delivery
• Respond to pending invoice questions from the Network Carrier Invoicing Team

Job description

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Job Description :

We are immediately hiring an Operations Coordinator in New Albany, OH- Remote for our Supply Chain Solutions division.

• Pay Type: Exempt / Salary paid Twice Per Month
• Pay: $18.00 - $20.00 per hour based on experience
• Schedule: Monday-Friday 8:00 a.m. – 5:00 p.m.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Job Description

Summary

The Network Carrier Coordinator will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.

Essential Functions

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client
• Respond to pending invoice questions from the Network Carrier Invoicing Team<|start|>assistant<|channel|>analysis<|message|>We must output JSON. Provided job description includes many tags, we need to refine. Let's thoroughly analyze. First, we have to determine if FinalAction is RefinementRequired, NoChange, or CannotImprove. Check for negative conditions. Check for conditions to trigger CannotImprove: - IsExpired if job closed or expired. Not present. -